Malil Lual
Laverton,Australia
Summary
Hello, my name is Malil, I'm a very team oriented person who is experienced in hospitality with 3+ years ofexperience, warehousing with 9+ months worth and retail with 4+months of experience. I just graduated with a Bachelor of Business and have full Monday to Sunday availability from 9 am to 11 pm, which I'm open to working around. If you have any question then I would love to answer them.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Uniform group
Ravenhall, Vic
10.2025 - 02.2026
- Assisted customers in selecting uniforms based on their needs and preferences.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained organized displays to highlight various uniform options effectively.
- Used an RFID scanner to replenish inventory and check stock
BARTENDER
O'Brien Group Australia
Geelong, Australia
03.2025 - 08.2025
- Maintained presentable and well-stocked bar to enhance customer experience.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Fostered positive work environment through teamwork and clear communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Provided customers with personalized drink recommendations based on preferences or dietary restrictions to enhance satisfaction.
FOOD AND BEVERAGE ATTENDANT
Walt Disneyworld
01.2023 - 01.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Streamlined beverage preparation processes, leading to faster service times, and higher customer satisfaction.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
VOICE PICKER
Primary Connect
Laverton, Australia
03.2022 - 12.2022
- Adhered to strict safety guidelines while operating warehouse machinery, minimizing accidents and injuries during the shift.
- Collaborated with team members to improve overall warehouse operations and productivity.
- Managed time efficiently by adhering to schedules and completing assigned tasks within deadlines.
- Maintained open lines of communication with supervisors and managers, providing updates on progress and alerting them to any potential challenges or delays.
- Experienced in electronic tugger operations and manual pallet jack.
MCDONALD'S CREW MEMBER
McDonald's
07.2018 - 05.2020
- Helped make and hand out hundreds of burgers, fries, drinks, etc. per shift.
- Assisted other team members to achieve goals.
- Worked well with teammates, and accepted coaching from the management team.
- Supported great dining and meal experiences for guests.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Maintained energy and enthusiasm in a fast-paced environment.
- Kept the food preparation area, equipment, and utensils clean and sanitary.
Education
Diploma - Business
Victoria University
Melbourne, VIC08.2025
Bachelor of Business - Marketing
Victoria University
Melbourne, Victoria, VIC06-2025
Completed - cultural exchange program
Disney
01.2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Inventory management
- Time management
- Active listening
- Food safety practices
Certification
Responsible service of alcohol (RSA)
Timeline
Sales Associate
Uniform group
10.2025 - 02.2026
BARTENDER
O'Brien Group Australia
03.2025 - 08.2025
FOOD AND BEVERAGE ATTENDANT
Walt Disneyworld
01.2023 - 01.2024
VOICE PICKER
Primary Connect
03.2022 - 12.2022
MCDONALD'S CREW MEMBER
McDonald's
07.2018 - 05.2020
Diploma - Business
Victoria University
Bachelor of Business - Marketing
Victoria University
Completed - cultural exchange program
Disney