Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
ProjectManager

Malini Rao

Melbourne,VIC

Summary

CAREER SUMMARY Experienced Test/Project Manager with expertise in participative process of business analysis, relationship/stakeholder management, test governance, engagement/contract management and people management, well versed in quality standards and procedures, with proven track record of success in delivery with some of the world's largest organizations. Find me @ http://au.linkedin.com/pub/malini-rao/13/801/b09. 9 years’ experience in Test Management Test strategizing and defining approach to testing of applications in complex architectural landscape Track record of pulling projects out of critical path by managing testing amidst extremely dynamic and challenging environments such as delayed deployments, insufficient/ambiguous requirements, scope creeps, changing schedules, and lack of/shared test environments. Honed project management skills – planning, organizing and tracking testing timelines of multiple projects Test Management in multi-vendor environment involving exhaustive planning and tracking Adept in risks and issues management bringing in apt and timely mitigation plans ASSIGNMENT / POSITION SUMMARY Planning Manager – JBWere National Australia Bank (Incl. Environment management) Apr 2015 – To date (Current role – Melbourne, Australia) Technology Project Manager National Australia Bank Dec 2014 – Mar 2015 (4 months – Melbourne, Australia) Senior Test Manager EnergyAustralia (ex TRUEnergy) Jun 2014 – Sep 2014 (3 months - Melbourne, Australia) Senior Test Manager Catholic Education Commission of Victoria May 2014 – Jun 2014 (5 Weeks – Melbourne, Australia) Senior Test Manager EnergyAustralia (ex TRUEnergy) Feb 2013 – May 2014 (16 months - Melbourne, Australia) Senior Test Manager EnergyAustralia (ex TRUEnergy) May 2012 – Jan 2013 (9 months – Bengaluru, India)

Overview

33
33
years of professional experience
1
1
Certification

Work History

Test Manager

London, UK
02.2006

03.2015 - Current
  • NA
  • Lanning and management of BAU releases and test environments for JBWere, a wealth management application.

Senior Project Manager

Infosys Limited
Melbourne, Australia
12.2014 - Current
  • To
  • Eam Size
  • Bout the Project/s

Test Manager

Essent NV, RWE Group
Bengaluru, India
01.2011 - 10.2012

Test Manager

Yahoo
Bengaluru, India
05.2011 - 05.2012

Test Lead

Bengaluru, India, India
03.2010 - 12.2010
  • 3
  • Unctional testing of in-house web applications
  • On maternity/extended leave from, Responsibilities held in projects in test management, environment management and lead positions -
  • Represent test consulting group and respond to queries around test requirements
  • Initiate testing engagement through discussions
  • Identification of test scope, perform and present estimations
  • Resourcing test personnel with the right skill sets and availability for various projects, suggest cost effective resource optimization wherever feasible
  • Creation of Test Service Orders (statement of work) enumerating test scope, responsibilities, drawing test milestones, deliverables and commercials as applicable
  • To ensure the contractual agreement for every project aligns with the Master Service Agreement (MSA) with the client
  • Planning and scheduling testing phases
  • Bottom-line responsibility for all deliverables across STLC covering test strategy document, test plans, estimations, test scenarios and test cases preparation, test data preparation, test readiness review, test scenarios, test cases, test result reports and test completion report
  • Plan test automation, calculation of ROI, preparation of Proof of Concept, analysis of tools requirements and automation feasibility & recommend
  • Licensing requirements of tools for both onsite and offshore
  • Determine Test Environments & test data
  • Manage and govern System testing, System Integration Testing, Disaster Recovery Testing, Security and Penetration testing, Data Migration Testing (ETL), Performance Testing, User Acceptance Testing and Production Verification Testing
  • Monitoring test execution progress, triaging defects ensuring compliance of exit criteria for every test phase, risk management along the process, regular test results reporting and test completion report
  • Support post production/hyper-care period in terms of testing defect fixes before promoted to production
  • Risk and issues management for testing across streams and phases
  • Review test deliverables, provide test consultancy throughout the life of project and shoulder end to end ownership of testing deliverables across projects
  • Team management – team appraisals, team skills, aspiration and people issue management
  • Preparation of weekly reports, defects trends and Test quality metrics aligning with industry quality standards
  • Planning and management of environment calendars across overlapping releases, managing tenancy requirements and resolving schedule conflicts
  • Management of sub-contractors in the project including documentation of contractual agreements and renewals

Test Manager

Bank of America
Bengaluru, India, India
02.2009 - 03.2010
  • 23
  • T, SIT and UAT for quarterly releases covering web-based applications including Payments, Receipts, Treasury and Trade services for corporate bank accounts for Bank of America, a leading Bank in the US

Release Test Coordinator / Test Manager

Charlotte, US, US
09.2009 - 02.2009
  • 22
  • T, SIT, UAT and BVT for quarterly releases and contingency exercises covering web-based applications including Payments, Receipts, Treasury and Trade services for corporate bank accounts for Bank of America

Test Manager

Bank of America
Charlotte, US, US
08.2006 - 02.2009

Test Manager

Charlotte, US, US
06.2008 - 08.2008
  • Testing around implementation of Web application within Corporate Workplace suite replacing Client-Server based legacy systems for Bank of America

Test Manager

Charlotte, US, US
08.2006 - 05.2007
  • Testing of Mortgage applications and Universal Decision Engine within the Consumer Real Estate Group of Bank of America

Test Lead

Pune, India, India
08.2006 - 08.2006
  • TM 21
  • Unctional manual & automated testing of suite of applications in an integrated environment for UBS (Union Bank of Switzerland), a leading Bank in the UK

Test Lead / Test Manager

Union Bank of Switzerland, UBS
Pune, India
08.2005 - 08.2006

Test Lead

Union Bank of Switzerland, UBS
London, UK
01.2005 - 08.2005

Test Lead

UBS, Union Bank of Switzerland
11.2005 - 01.2005
  • Functional testing of suite of applications with a combination of client-server and web applications in

Test Lead

Union Bank of Switzerland, UBS
Bengaluru, India
11.2004 - 12.2004

Bengaluru, India, India
03.2004 - 11.2004
  • Functional Testing of Transportation Optimizer product

Quality Assurance Engineer

Bengaluru, India
08.2004 - 11.2004
  • Product Testing - Transportation Optimizer

Quality Assurance Engineer

JDA SOFTWARE
06.2003 - 11.2004
  • To
  • Ork Location
  • Eam Size
  • Bout the Project

Quality Assurance Engineer

Shell Oil Company, Refinery Optimizer
Bengaluru, India
06.2003 - 07.2004

Bengaluru, India, India
06.2003 - 03.2004
  • Functional testing of a detailed Refinery Scheduling solution called Common Refinery Optimization Platform for Shell, an Oil & Gas Industry
  • Key Contributions / Highlights:
  • Became an integral part of the critical testing team for a complex supply chain solution for a huge refinery
  • Even as the junior-most in the team was chosen to make a presentation to the client
  • Responsibilities:
  • Testing in UNIX environment and use of handy features built in the product
  • Effective use of simple text tools for quick creation & efficient handling of datasets created to test the product
  • Aggressive approach in identification of bugs and seeing it meet its logical end, considering the tight schedules and complexity of the product
  • Construct datasets for testing different functionalities, on the Java layer and analyze the solver output, the plan generated
  • Target was to optimize for different objective functions under varying refinery topology and constraints.

Test Lead 4

Bengaluru, India, India
11.2003 - 06.2003
  • Functional Testing of NAVISION (Manufacturing module)

Software Engineer

Cerebra Technologies
Bengaluru, India
11.2002 - 05.2003

Software Engineer

CEREBRA INTEGRATED TECHNOLOGIES LIMITED
11.2001 - 05.2003
  • Work Location
  • Ole
  • Eam Size
  • Bout the Project

Tester

Bengaluru, India, India
11.2001 - 11.2002
  • Certification testing of a suite of Healthcare products
  • Ey Contributions / Highlights:
  • Cerebra being my very initial stage in career, worth mentioning are the facts that within 6 months of joining the organization, I was given a team of 5 to lead and take the release from requirements gathering through implementation testing
  • Was chosen amidst all seniors to handle sensitive clients and a project in crisis
  • Successfully handled client meetings to resolve issues
  • Had briefly worked as a developed in NAVISION - Coding in P/AL and Unit testing

Software Engineer

Cerebra Technologies - Healthcare Products
Bengaluru, India
10.2001 - 11.2001

Software Engineer-Trainee

Connect IT Solutions Pvt. Ltd
05.2001 - 08.2001
  • Execution of upgrade procedure with customer’s database as the input
  • Data transfer for customized fields
  • India Localization
  • Documentation of the changes done to the base during upgrade.

Software Engineer-Trainee Microsoft

Dynamics NAV Franchise
Bengaluru, India
05.2001 - 08.2001

01.2000 - 08.2001

Manager

M/s KP & MB Consultants (P) Ltd
09.2001 - 05.2001
  • Consulting Services
  • Onsulting in Risk Management, Asset Management and ERP

Consulting assistant

Bengaluru, India
08.2000 - 04.2001
  • Risk assessment and management consulting

Quality Assurance Engineer Filtcraft

Bengaluru, India
01.2000 - 08.2000

Quality Assurance Engineer

M/s FILTCRAFT
01.2000 - 08.2000
  • Quality Control and Assurance of Air Filters
  • Actively contribute to Continuous Improvement Program and Training programs
  • Implementation of ISO standards
  • Ey Contributions / Highlights:
  • Played a lead role as the only QAE, for the FILTCRAFT to be ISO certified by regularly interacting with quality consultants and planning and implementing all the processes right from scratch.

Education

Bachelor of Engineering - Industrial Engineering and Management

Bangalore University

Skills

  • Industries
  • Banking (Wealth Management, Accounting Packages, Treasury & Payment Services, Insurance, Mortgage, Real Estate/Asset financial management, Online trading)
  • Manufacturing
  • Education
  • Supply Chain
  • Healthcare
  • Logistics/Distribution (Fleet Management)
  • Utilities – Electricity/Gas/Water (Retail, Generation, Distribution)
  • ERP Systems: SAP, Microsoft Dynamics NAV (NAVISION), Microsoft Dynamics CRM, Manhattan, CRM systems (Seibel, Oracle), Supply Chain solutions
  • Tools: Quality Center (Test Director), ClearQuest, ClearCase, Ultra-edit, Quick Test Professional, Microsoft Project Plan, Microsoft Visio
  • Methodologies: V, Waterfall, Agile
  • CERTIFICATIONS
  • Banking – by The Chartered Institute of Bankers in Scotland (CIOBS)
  • Certified Internal Auditor within current organisation – Conversant with CMMi and ISO standards
  • Key Highlights

Accomplishments

  • Data Centre exit – Project management of migration of production and non-production servers to Infrastructure on Demand using Rapid migration method
  • Ov 2004 – Sep 2014 Test Manager (Infosys Limited) Melbourne, Australia
  • Rom
  • O
  • Eam Size
  • Bout the Project/s 16 Jun 14 26 Sep 14 3
  • T, SIT and UAT for implementation of Citrix infrastructure, Telephony system and network connectivity for a new vendor to work out of Philippines, to deliver Collections process for Retail customers of EnergyAustralia 12 May 14 13 Jun 14
  • A
  • Ue diligence – scoping, test strategizing, effort/resource estimation and initial setup of test team across Melbourne and offshore locations
  • A collaborative program of the CECV involving Victorian Catholic schools and the 4 Victorian Catholic Education offices to implement - a) integration of on-cloud applications with on premise applications, services, databases and digital artifacts by utilizing Dell Boomi cloud integration platform, b) Portal for single-sign-on, based on the Red Hat JBoss, and c) Identity & Access Management (WAAD, ACS & FIM) 11 Apr 14 11 May 14 1
  • T, SIT, and support to UAT for the second phase of a huge transformation program that implemented CRM on Demand, billing systems (Kinetiq and Oracle CC&B), SAP and market transfer systems in an integrated environment set up in Jul 2013
  • This phase is focused on implementing specific Change Requests and remediation fixes for the data store
  • 18 Nov 13 4 Apr 14 5
  • Econd phase of a transformation program completed in July this year
  • Data migration testing being the key scope of work, this phase warrants end to end testing post ETL as well as regression testing of CRM system and all downstream systems potentially impacted
  • 01 Aug 13 15 Nov 13
  • A
  • IT, Data Migration, Security, Stress & Volume tests and support to UAT for Technical upgrade of network bill validation (NBV) application hosted in cloud environment accessed the over a private VPN and interactions with market via interfaces
  • 20 Sep 13 04 Oct 13
  • A
  • Ser Acceptance Testing for implementation of a tactical solution to handle change of retailer scenario to ensure tariff change date is the same as the transfer date – Oracle CC&B application
  • 04 Feb 13 31 Jul 13 7
  • T, SIT, DM and support to UAT for a huge transformation program
  • Implementing CRM on Demand, billing systems (Kinetiq and Oracle CC&B), SAP and market transfer systems in an integrated environment set up
  • Previous Assignments within INFOSYS Limited outside of Australia: 25 Nov 2004 – 01 Feb 2013
  • Rom
  • O
  • Ork Location
  • Ole
  • Eam Size
  • Bout the Project/s

Certification

01 Jan 11 01 Feb 13 Bengaluru, Karnataka India Test Manager 22

Additional Information

  • AWARDS & RECOGNITIONS: , Recipient of several rewards and recognition for successfully test delivery and management within Infosys Recipient of Most Valuable Player award for outstanding client delivery and value additions provided through test consultancy in 2012 Innumerable recognition emails in test management across projects delivered to date

Timeline

03.2015 - Current

Senior Project Manager

Infosys Limited
12.2014 - Current

Test Manager

Yahoo
05.2011 - 05.2012

Test Manager

Essent NV, RWE Group
01.2011 - 10.2012

Test Lead

03.2010 - 12.2010

Release Test Coordinator / Test Manager

09.2009 - 02.2009

Test Manager

Bank of America
02.2009 - 03.2010

Test Manager

06.2008 - 08.2008

Test Manager

08.2006 - 05.2007

Test Manager

Bank of America
08.2006 - 02.2009

Test Lead

08.2006 - 08.2006

Test Manager

02.2006

Test Lead

UBS, Union Bank of Switzerland
11.2005 - 01.2005

Test Lead / Test Manager

Union Bank of Switzerland, UBS
08.2005 - 08.2006

Test Lead

Union Bank of Switzerland, UBS
01.2005 - 08.2005

Test Lead

Union Bank of Switzerland, UBS
11.2004 - 12.2004

Quality Assurance Engineer

08.2004 - 11.2004

03.2004 - 11.2004

Test Lead 4

11.2003 - 06.2003

06.2003 - 03.2004

Quality Assurance Engineer

JDA SOFTWARE
06.2003 - 11.2004

Quality Assurance Engineer

Shell Oil Company, Refinery Optimizer
06.2003 - 07.2004

Software Engineer

Cerebra Technologies
11.2002 - 05.2003

Tester

11.2001 - 11.2002

Software Engineer

CEREBRA INTEGRATED TECHNOLOGIES LIMITED
11.2001 - 05.2003

Software Engineer

Cerebra Technologies - Healthcare Products
10.2001 - 11.2001

Manager

M/s KP & MB Consultants (P) Ltd
09.2001 - 05.2001

Software Engineer-Trainee

Connect IT Solutions Pvt. Ltd
05.2001 - 08.2001

Software Engineer-Trainee Microsoft

Dynamics NAV Franchise
05.2001 - 08.2001

Consulting assistant

08.2000 - 04.2001

01.2000 - 08.2001

Quality Assurance Engineer Filtcraft

01.2000 - 08.2000

Quality Assurance Engineer

M/s FILTCRAFT
01.2000 - 08.2000

Bachelor of Engineering - Industrial Engineering and Management

Bangalore University

Similar Profiles

CREATE PROFILE
Malini Rao