- Current Working with Children's Check
- Full licence and registered vehicle
- Willingness to apply for NDIS Worker Screening Check
Malisa Watson
Bayswater North
Summary
I am a dedicated and compassionate Psychology graduate with experience as a support worker and as a caregiver for my father, who has a long-term disability. These roles have shaped my empathy, patience, and ability to provide meaningful support to individuals facing challenges. I excel at managing sensitive situations, building trust, and creating positive environments where individuals feel valued and supported. I am eager to gain further experience to support my future career aspirations.
Overview
4
4
years of professional experience
Work History
Support Worker
TomCare
07.2022 - Current
- Worked with diverse clients across age groups and disabilities.
- Fostered strong and understanding relationships with clients to ensure they felt heard and comfortable sharing information essential for their care.
- Promoted daily living skills and wellbeing, fostering self-esteem, independence and general wellness.
- Provided person-centred support to prioritise client preferences and strengths, ensuring a client-led approach.
- Supported skill development in home-based activities and facilitated community participation and social inclusion.
- Encouraged participation in social and recreational activities, helping improve social skills and support emotional wellbeing.
- Used de-escalation and positive reinforcement to manage difficult situations.
- Encouraged clients to use different coping skills to reduce stress.
- Worked with families and other professionals to ensure consistent approach to supporting clients.
Retail Worker
Skechers
10.2021 - 07.2022
- Regularly communicated professionally and respectfully with both customers and upper management.
- Interacted with other staff and worked efficiently in a team.
- Effectively took in feedback from management and adapted based on that.
- Met goals set by business managers and company.
- Helped maintain a safe environment where coworkers and customers felt heard.
Crew Member
McDonalds Australia
09.2021 - 02.2022
- Engaged enthusiastically with customers at the front counter.
- Professionally spoke to different people to ensure they are happy with the service.
- Worked well with teammates and accepted coaching from management team.
Education
Graduate Diploma of Psychology (Advanced) - Psychology
Deakin University
Burwood, VIC02-2025
Bachelor of Psychological Science - Psychology
Deakin University
Burwood, VIC02-2024
VCE -
Tintern Grammar
Ringwood, VIC12-2019
Skills
- Behavioural assessment and analysis
- Understanding of psychological theories
- Health and safety awareness
- Emotional support, empathy and patience
- Ethical practice and professionalism
- Applied research skills
- Active listening and effective communication
- Relationship building
- Behavioural support
- Skill development
- Person-centred support
- Resilience and adaptability when responding to challenging situations
Interests
Timeline
Support Worker
TomCare
07.2022 - Current
Retail Worker
Skechers
10.2021 - 07.2022
Crew Member
McDonalds Australia
09.2021 - 02.2022
Graduate Diploma of Psychology (Advanced) - Psychology
Deakin University
Bachelor of Psychological Science - Psychology
Deakin University
VCE -
Tintern Grammar
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