Malissa Kokkotas
Sydney,NSW
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Trainer
Australia
Sydney
2022.08 - Current
Team Leader, Recruitment
National Networks Plus
Sydney
2019.01 - 2021.08
- Managing a team of 3 permanent staff and 1 casual
- Implementation and roll out of My Recruitment Plus - Applicant Tracking Software.
- Developing a pipeline whilst managing both Permanent Recruitment and Temp Agency Staff.
- Ongoing development of Temp Recruitment Process, Compliance, Induction and training.
- Account management
- Managing recruitment tools and accounts - LinkedIn, Seek, Indeed, Xref
- Implementing and structuring New Workflows for both Temp recruitment and Perm recruitment
- Managing advertising budgets.
- Providing Recruitment Methods and Introducing Video Interviewing during COVID lockdown periods.
- Sourcing Specialised Teams for Client Requirements - COVID infection control training, Immunisation Requirements and Clinical Governance for Aged Care Royal Commission outcomes.
- Scheduling Client / Candidate interviews and meetings
- Developed and implemented recruitment strategies to attract the best talent.
- Researched, identified and contacted potential candidates through various sources including job postings, social media and referrals.
- Conducted initial phone screenings with prospective candidates to assess their skills and qualifications for open roles.
- Organized interviews with hiring managers and senior executives to evaluate candidates' abilities.
- Created job descriptions that accurately reflect the roles and responsibilities of each position.
- Provided guidance on interviewing techniques, expectations, workplace culture and assessment methods to ensure a successful recruitment process.
- Tracked and maintained accurate records of all applicants throughout the recruitment process.
- Negotiated employment contracts with successful candidates ensuring terms are mutually beneficial for both parties.
- Managed onboarding activities such as orientation sessions for temp agency staff to ensure new hires had a smooth transition into the agency.
- Collaborated with department heads to understand current staffing needs and forecast future requirements.
- Attended industry events Australia wide in order to promote the company's brand image.
- Assessed applicant tracking systems performance metrics in order to optimize efficiency of recruitment processes.
- Reviewed resumes, cover letters and applications for accuracy prior to forwarding them onto relevant personnel for consideration.
- Provided timely updates regarding status of applications directly to applicants
Talent Advisor
National Networks Plus
Sydney
2018.07 - 2019.01
- Establishing a Permanent Recruitment sector for an existing temp staffing agency staff.
- End to End Recruitment in both Aged Care and Disability Sectors.
- Relationship building.
- Writing and Posting Job Descriptions on internal and external Job Boards
- Conducted interviews to source and select potential candidates for open positions.
- Facilitated onboarding of new hires
- Compliance Checks
- Developed strategies for recruiting diverse talent from a variety of sources.
Hospitality Consultant
Self Employed
Sydney
2017.06 - 2018.01
- Consultation for entire Build and Opening of a Restaurant
- Services for the this 6 month project included: Project Management Design and Build team, managed building budget and total project spend.
- Establish supplier network
- Implemented Operations guidelines
- Organized and managed staff training programs to ensure efficient operations of the hospitality services.
- Menu development
Extended Family Leave
2016.11 - 2017.06
- Following the successful sale of my business I rewarded myself with a 6 month break to travel with my family.
Mews Mosman
Self Employed
Mosman, Sydney
2009.07 - 2016.11
- I designed, built and operated the business from the ground up and successfully sold the business in 2016
- Managed a staffing pool of 16+ perm and perm/part time staff Operating 7 days a week.
- Managed building budget to commence project
- Project Managed entire build.
- Developed Procedure Manuals Training and induction of staff.
- Maintained supplier relationships, ordering, payments etc
- Establish external catering division
- Menu development
- Payroll
- Recruitment
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
Lunchbox Cucina & Espresso
Self Employed
Mosman, Sydney
2003.02 - 2009.07
- Owner Operator of 2 locations in Mosman, Lunchbox Cucina & Lunchbox Espresso
- Winner of Best Deli / Cafe Small Business awards 2008
- Managed a staff
- Procedure Manuals
- Training and induction of staff
- Maintain supplier relationships, ordering, payments etc Menu development
Founder My Sydney Concierge
Self Employed
Sydney
1998.01 - 2003.01
- My Sydney Concierge was the 1st premier service agency operating independently of a hotel in Sydney commencing in late 1998
- Provided bespoke concierge services to Corporate, Entertainment, Residential Sector and high net worth individuals
- Developed and implemented a comprehensive business plan to launch the company.
- Established policies and procedures for efficient workflow management.
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Built relationships with key stakeholders in industry associations to promote brand visibility.
- Ongoing Business Development - Sales
- Provided leadership support during start up stage and ongoing
- Obtained Seed Capital
- Evaluated new technologies for application into the business processes.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
- Implemented process changes aimed at increased efficiency whilst reducing operating costs.
- I successfully sold out of this established start up in 2003
Education
RSA, Liquor & Gaming NSW -
04.2023
First Aid -
Vital First Aid Training Services
04.2021
Quality, Safety and You, NDIS -
07.2020
Certificate 1V Alcohol and Other Drugs -
Seaforth TAFE
11.1993
HSC -
Monte Sant Angelo
01.1991
Skills
- Communication Skills
- Time Management
- Languages - Modern Greek / Fluent
- Interviewing
- Public Speaking
- Group and Individual Instruction
- Planning and Coordination
References
- Amanda Guinane, GM, Monte Help @ Home, aguinane@montefiore.org.au, 0423 748 966
- Carrie Waters, Manager Aged Care Division, carrie@nnplus.com.au, 418227262
Timeline
Trainer
Australia
2022.08 - Current
Team Leader, Recruitment
National Networks Plus
2019.01 - 2021.08
Talent Advisor
National Networks Plus
2018.07 - 2019.01
Hospitality Consultant
Self Employed
2017.06 - 2018.01
Extended Family Leave
2016.11 - 2017.06
Mews Mosman
Self Employed
2009.07 - 2016.11
Lunchbox Cucina & Espresso
Self Employed
2003.02 - 2009.07
Founder My Sydney Concierge
Self Employed
1998.01 - 2003.01
RSA, Liquor & Gaming NSW -
First Aid -
Vital First Aid Training Services
Quality, Safety and You, NDIS -
Certificate 1V Alcohol and Other Drugs -
Seaforth TAFE
HSC -
Monte Sant Angelo
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