Summary
Overview
Work History
Education
Skills
Certification
Internships And Early Experiences
References
Timeline
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Mallika Bhandari

St Kilda,VIC

Summary

Results-driven QA Coordinator with extensive experience in the food industry. Proven track record of implementing and managing effective quality management systems, conducting internal and external audits, and driving process improvements. Seeking opportunities to contribute expertise in QA, regulatory compliance, and food safety to a forward-thinking organisation. Passionate about contributing to impactful innovation in the food manufacturing industry.

Overview

8
8
years of professional experience
1
1
Certification

Work History

QA COORDINATOR

FOXES DEN
04.2023 - Current
  • Manufacturers of nutritious, RTH meals, soups, and salads, fast-paced FMCG environment with 2 sites
  • Led internal audits and external audits for suppliers and contract manufacturers, HACCP and local council
  • Led weekly product evaluation, handled all quality management paperwork, training, GMP, hygiene, and CCP checks
  • Conducted testing, label reviews, and resolved customer complaints and supplier nonconformances
  • Conducted GMP site inspections
  • Successfully launched 3 new meals and 4 new salads.

QA MANAGER

BERRINGA HONEY
07.2021 - 01.2023
  • Led internal and external audits for Halal, Kosher, FSSC, ACO, HACCP, ALDI, Coles, and local council. Beekeeper warehouse and hive site inspections (including travel to hive sites in NSW, VIC)
  • Resolve NCRs and customer complaints
  • Conduct food safety checks, GMP site inspections, testing, maintaining QMS paperwork, testing, MSDS, mock recalls, training
  • Successfully launched 2 new products, assisted NPD by creating PIFs, NIP, barcodes, formulation testing and ensuring labelling compliance.

QA OFFICER

MARLEY SPOON PTY LTD
03.2021 - 03.2022
  • Fast-paced FMCG environment with 4 production lines, and strength of 250+ people
  • Performed QA checks on fresh and fumigated produce, dairy, meat, and re-packaged products, for Marley Spoon and Dinnerly
  • Worked with QA team on standard operating procedures, including line checks, food safety, GMP enforcement, and allergen control
  • Ensure incoming goods matched PIFs, BBD and allergens
  • Conducted GMP site inspections.

Founder, Manager

TOWNHOUSE 10 BAKERY
02.2016 - 02.2019
  • Established successful, small-scale bakery business by identifying market needs and developed innovative solutions for gluten-free, vegan, and alternative diets
  • Managed production schedule, inventory, budgeting, staff training, social media marketing, and customer relations.
  • Participated in various expo's and pop ups across city.
  • Drove down customer complaints through positive complaint resolution strategies.

Internship

AKSHAYA PATRA FOUNDATION
08.2018 - 09.2018
  • Internship at AKSHAYA PATRA FOUNDATION, JAIPUR

Placement

TAJ HOTELS
04.2018 - 07.2018
  • Placement at TAJ HOTELS, KOLKATA.

Internship

PHUKET CLEANSE
06.2017 - 07.2017
  • Internship at PHUKET CLEANSE , THAILAND.

Internship

NAVILUNA ARTISAN CHOCOLATES
06.2016 - 07.2016
  • Internship at NAVILUNA ARTISAN CHOCOLATES, MYSORE
  • Quality control of bean-to-bar organic, raw chocolate manufacturing, including GMP and HACCP throughout sorting, winnowing, tempering, and packaging
  • Studied flavour development and sensory evaluation of cacao beans through exposure to various processing methods at Varanashi Organic Cacao Farm.

Education

Master of Science - Food Science

University of Melbourne
Melbourne, VIC
2020

Bachelor of Science - Food Science And Nutrition Management

J.D. Birla Institute
Kolkata
2018

Skills

  • Auditing: Internal & External
  • Quality Management Systems
  • Regulatory Knowledge
  • Leadership
  • Communication skills
  • Conflict Resolution / Problem Solving
  • Attention to detail
  • Proactivity and time management:

Certification

  • FSSC 22000 Food Safety Management Systems LEAD AUDITOR
  • FBPFSY3002 Participate in a HACCP Team
  • FBPFSY1002 Follow work procedures to maintain food safety
  • FBPFSY2002 Apply food safety procedures
  • SITXFSA001 Use Hygienic Practices for Food Safety
  • Allergen Management

Internships And Early Experiences

  • Founder, Manager, TOWNHOUSE 10 BAKERY, FEB 2016 - FEB 2019
  • Internship, THE AKSHAYA PATRA FOUNDATION, JAIPUR, AUG 2018 - SEP 2018
  • Placement, TAJ HOTELS, KOLKATA, APR 2018 - JUL 2018
  • Internship, PHUKET CLEANSE, THAILAND, JUN 2017 - JUL 2017
  • Internship, NAVILUNA ARTISAN CHOCOLATES, MYSORE, JUN 2016 - JUL 2016

References

Available upon request.

Timeline

QA COORDINATOR

FOXES DEN
04.2023 - Current

QA MANAGER

BERRINGA HONEY
07.2021 - 01.2023

QA OFFICER

MARLEY SPOON PTY LTD
03.2021 - 03.2022

Internship

AKSHAYA PATRA FOUNDATION
08.2018 - 09.2018

Placement

TAJ HOTELS
04.2018 - 07.2018

Internship

PHUKET CLEANSE
06.2017 - 07.2017

Internship

NAVILUNA ARTISAN CHOCOLATES
06.2016 - 07.2016

Founder, Manager

TOWNHOUSE 10 BAKERY
02.2016 - 02.2019

Master of Science - Food Science

University of Melbourne

Bachelor of Science - Food Science And Nutrition Management

J.D. Birla Institute

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Mallika Bhandari