Mallory Robinson
Moss Vale ,New South Wales
Summary
Hardworking and dedicated, I aim to achieve excellence in what I do, I am an adaptive worker who willingly receives and implements feedback. I am experienced in high stress environments and when working in or out of them I aim to create a supportive and caring environment as I value teamwork and the wellbeing of those around me.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
Hearth by Moonacres
East Bowral , New South Wales
01.2024 - Current
- Developed time management skills
- enhanced my people skills working with a team in a high-pressure environment
- Learn flexibility, being able to jump into any role when necessary
Youth Committee Member
Ngununggula
East Bowral , New South Wales
01.2023 - Current
- Worked closely with colleagues to ensure seamless expression of the gallery's values through diverse and engaging events.
- Strengthened collaborative abilities and effective communication among individuals of varying ages.
- Enhanced problem-solving abilities in both collaborative and individual environments
Waitress
Briars Inn
Moss Vale , New South Wales
08.2022 - 11.2022
- Skills mention below
- developed customer service skills and critical thinking skills in a high-pressure environment.
- developed teamwork skills in a larger workspace
Waitress
Links House
Bowral , New South Wales
01.2020 - 06.2022
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Developed positive relationships with regular customers through friendly conversation.
House Keeping
Links House
Bowral , New South Wales
01.2020 - 06.2022
- Assisted in the training of new housekeeping staff.
- Resolved customer service issues related to housekeeping services promptly.
- Established effective communication channels between housekeeping staff and other departments.
Waitress
Hearth by Moonacres
East Bowral , New South Wales
12.2021 - 03.2022
- Communicated daily specials to customers.
- Answered questions about menu items, ingredients, and pricing.
- Developed positive relationships with regular customers through friendly conversation.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
Education
High School Diploma -
Oxley College
Burradoo, NSW09-2024
Skills
- managing high-pressure situations
- learning to adapt to a range of roles
- communication skills
- teamwork
- active listening
- creativity
- time management
- critical thinking
Accomplishments
- Bronze Duke of Edinburgh Award Recipient
Affiliations
. Ngununggula youth committee member
Timeline
Kitchen Hand
Hearth by Moonacres
01.2024 - Current
Youth Committee Member
Ngununggula
01.2023 - Current
Waitress
Briars Inn
08.2022 - 11.2022
Waitress
Hearth by Moonacres
12.2021 - 03.2022
Waitress
Links House
01.2020 - 06.2022
House Keeping
Links House
01.2020 - 06.2022
High School Diploma -
Oxley College
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