Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Malsha Perera

Coopers Plains,QLD

Summary

Versatile team member offering over 03 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

3
3
years of professional experience

Work History

Front Server

Cinnamon Edge
12.2023 - 03.2024
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Contributed to a positive work environment by maintaining open communication lines with team members and management.

Front Server

Beach House Hotel
12.2022 - 01.2023
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Cashier

Ashgrove Fish And Chips
11.2022 - 12.2022
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Operated cash register to record transactions accurately and efficiently.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Customer Service Cashier

Cargills Food City Supermarket
01.2021 - 04.2022
  • Set up new sales displays each week with fresh merchandise.
  • Learned duties for various positions and provided backup at key times.
  • Monitored self-checkout systems and provided help in resolving complex problems.


Education

Bachelor of Science - Nursing

Central Queensland University
Brisbane, QLD
07.2026

Diploma in medical laboratory technology (pathology testing) -

Granville TAFE NSW
01.2018

G.C.E. Advanced Level - Biology

Colombo Sri Lanka
01.2016

Skills

  • Relationship Building

  • Conflict and Complaint Resolution

  • Process Monitoring

  • Decision-Making

  • Transactions and Cash Handling

  • Phone Etiquette

  • Cleanliness

Languages

English
Native or Bilingual

Timeline

Front Server

Cinnamon Edge
12.2023 - 03.2024

Front Server

Beach House Hotel
12.2022 - 01.2023

Cashier

Ashgrove Fish And Chips
11.2022 - 12.2022

Customer Service Cashier

Cargills Food City Supermarket
01.2021 - 04.2022

Bachelor of Science - Nursing

Central Queensland University

Diploma in medical laboratory technology (pathology testing) -

Granville TAFE NSW

G.C.E. Advanced Level - Biology

Colombo Sri Lanka

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Malsha Perera