Malu Mauga
Cleveland,QLD
Summary
Dedicated and eager to help not only Young People reach full potential through positive and effective support. Compassionate and encouraging with years of experience working with clients from all walks of life and of all ages, backgrounds and challenges.
Overview
25
25
years of professional experience
Work History
Detention Youth Worker
Department Of Child, Youth Justice
09.2021 - Current
- Provided guidance and advice to Young People, supporting navigation of diverse personal and social issues.
- Provided key emotional support to special needs Young People.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Organized and facilitated recreational activities to engage Young People in positive, team-building experiences.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Supervised Young People in residential and community-based programs to minimize risks and offer support.
- Supported and mentored students in developing skills to become successful in community.
- Facilitated Young People development and leadership programs for young people from diverse backgrounds.
Correctional Officer
GEO GROUP
01.2006 - 06.2020
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Observed behaviour of inmates individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Interviewed inmates to obtain information and assess needs.
- Conducted security checks of inmates and living areas.
Administration Officer
Department Of Employment And Training
02.1999 - 02.2002
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided TAFE students, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
Education
Certificate III - Correctional Practice
GEO GROUP
WacolStatement of Attainment - Courts And Criminal Law
Griffith University
Brisbane, QLD12.2020
Cert IV - Correctional Practice
GOLD COAST TRAINING COLLEGE
GOLD COAST06.2020
Skills
- Special Needs Familiarity
- Educational Activities
- Reintegration Techniques
- Behavioural Interventions Expertise
- Program Support
- Supervising all clients
- Behavioural Disorders
- Conflict Mediation
- Behavioural Skills Development
- Resolving conflicts
- Ability to de-escalate in heightened and hostile situations
- Managing threatening behaviour
- Managing self-harm behaviour
- Suicide awareness skills
Referees
* Mitch Kaufusi - Correctional Officer/Team Leader - Queensland Corrective Services - 0412366956
* Christopher Wyatt - Youth Worker - Brisbane Youth Detention Centre - 0433204275
Timeline
Detention Youth Worker
Department Of Child, Youth Justice
09.2021 - Current
Correctional Officer
GEO GROUP
01.2006 - 06.2020
Administration Officer
Department Of Employment And Training
02.1999 - 02.2002
Certificate III - Correctional Practice
GEO GROUP
Statement of Attainment - Courts And Criminal Law
Griffith University
Cert IV - Correctional Practice
GOLD COAST TRAINING COLLEGE
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