Summary
Overview
Work History
Education
Skills
Certification
References
Training
Timeline
Generic

Mamata Dhakal

Woolner,NT

Summary

A hardworking professional care assistant with a genuine interest and enthusiasm for helping and looking after people. Having a wealth of experience in maintaining a healthy and safe environment and making sure that resources are utilized effectively and according to practice guidelines. Possessing an impressive track record in helping to promote the physical and personal independence of clients.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Darwin Trailer Boat Club
05.2024 - Current
  • Provide effective leadership to the food and beverage team, including training, coaching, and performance management
  • Set and maintain high standards for customer service, ensuring a positive and memorable dining experience for guests
  • Handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meetings and training rooms, scheduling appointments.

Support Worker

Summit care Nursing Home
07.2023 - 04.2024
  • Supporting youthful and old participants with mental health, complex challenging behaviours, physical disabilities to rediscover their skills, assisting them to live an independent life and engaging them in social activities
  • Assisting clients with community access and meeting various personal appointments with the professionals
  • Helping the clients in their various individual or group, and respite to perform personal care tasks, including cleaning, shopping, administering medication, assisting with mobility, hygiene, feeding
  • Engaging clients in various activities of choice and meeting their needs according to the set behavioural support plan
  • Worked with culturally diverse clients and community.

Education

Certificate III in Individual Support -

SWC Studywise College
Sydney, NSW
06-2023

Skills

  • Time management proficiency
  • Stress Tolerance
  • Active Listening
  • Task Prioritization
  • Adaptability
  • Team Collaboration
  • Excellent decision making & problem-solving skills
  • Quick learner
  • Excellent Communication

Certification

  • Certificate III Individual Support (Ageing/Disability)
  • First-Aid Certificate
  • Police Check Certificate
  • Flu shot vaccination
  • Working with children clearance (Ochre card)
  • Northern Territory Driving Licence

References

  • Sandhya Sigdel, Disability support worker, ITEC Group Australia, 0432359380
  • Gerard Thomas Kelly, Food and beverage manager, Darwin Trailer Boat Club, 0499652143
  • Bhagwati Subedi, Registered Nurse, Summit Care Nursing Home, Randwick, 0402812694

Training

  • First Aid Training
  • CPR Training
  • COVID 19 Infection Control Training

Timeline

Receptionist

Darwin Trailer Boat Club
05.2024 - Current

Support Worker

Summit care Nursing Home
07.2023 - 04.2024
  • Certificate III Individual Support (Ageing/Disability)
  • First-Aid Certificate
  • Police Check Certificate
  • Flu shot vaccination
  • Working with children clearance (Ochre card)
  • Northern Territory Driving Licence

Certificate III in Individual Support -

SWC Studywise College
Mamata Dhakal