Mamata Khadka
Crows Nest ,NSW
Summary
Dynamic and customer-focused professional with experience at IGA, excelling in cash handling and point of sale operations. Proven ability to enhance customer satisfaction through active listening and effective communication. Recognized for promoting loyalty programs, contributing to increased sales, and fostering a welcoming environment in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Cashier/ Team Member
IGA
North Sydney , NSW
03.2023 - 04.2025
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Organized and maintained store displays.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Provided product knowledge to customers and answered inquiries.
Barista/ All Rounder
Three Beans
Chatswood
- Greeting customers and making comfortable environment
- Preparation of all hot and cold drinks
- Following work safety and ensuring ethical work performance
- Providing great customer service with efficiency
- Time management and can multitasking to complete a task
Education
Diploma - Networking
Golden Gate International College
Bachelor - IT
University of Technology
Skills
- Active listening
- Communication skills
- Critical Thinking
- Flexibility
- Problem resolution
- Teamwork
- Creativity
- Computer and Technology Skills
- Time Management
- Cash handling
- Point of sale operations
- Customer service
Hobbies and Interests
- Reading
- Writing
- Singing
- Cooking
- Typography
Timeline
Cashier/ Team Member
IGA
03.2023 - 04.2025
Barista/ All Rounder
Three Beans
Diploma - Networking
Golden Gate International College
Bachelor - IT
University of Technology
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