Summary
Overview
Work History
Education
Skills
Certification
Soft Skills
Timeline
Generic

Mamata Mainali

NSW

Summary

Highly-qualified Housekeeping Supervisor offering 1 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Global Hospitality Solution
02.2023 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Managed laundry sorting, washing, drying, and ironing.
  • Communicated repair needs to maintenance staff.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.

Education

Bachelors - Dental Hygiene

Tribhuwan University
Kathmandu
03.2021

Skills

  • Staff Evaluations
  • Cleaning Practices
  • Task Assignment
  • Staff Scheduling
  • Ordering Cleaning Supplies
  • Department Coordination
  • Health and Safety Compliance
  • Cleaning and Sanitation
  • Document Control

Certification

Police Certificate

Covid Vaccination

Flu Vaccination

Soft Skills

  • Communication
  • Leadership
  • Problem-solving
  • Attention to Detail
  • Time Management
  • Adaptability
  • Organization
  • Empathy
  • Training
  • Customer Service

Timeline

Housekeeping Supervisor

Global Hospitality Solution
02.2023 - Current

Bachelors - Dental Hygiene

Tribhuwan University
Mamata Mainali