Mamata Mainali
NSW
Summary
Highly-qualified Housekeeping Supervisor offering 1 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Global Hospitality Solution
02.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Managed laundry sorting, washing, drying, and ironing.
- Communicated repair needs to maintenance staff.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
Education
Bachelors - Dental Hygiene
Tribhuwan University
Kathmandu03.2021
Skills
- Staff Evaluations
- Cleaning Practices
- Task Assignment
- Staff Scheduling
- Ordering Cleaning Supplies
- Department Coordination
- Health and Safety Compliance
- Cleaning and Sanitation
- Document Control
Certification
Police Certificate
Covid Vaccination
Flu Vaccination
Soft Skills
- Communication
- Leadership
- Problem-solving
- Attention to Detail
- Time Management
- Adaptability
- Organization
- Empathy
- Training
- Customer Service
Timeline
Housekeeping Supervisor
Global Hospitality Solution
02.2023 - Current
Bachelors - Dental Hygiene
Tribhuwan University