Mami Sugata
Southport,Queensland
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Fluent in both Japanese and English.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Gourmet China On Tedder
04.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Sales Associate
Hollister
11.2020 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Office Assistant
YUUKI Real Estate
07.2021 - 02.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Food Service Worker
Taco Bell
12.2019 - 01.2021
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Education
Bachelor of Arts - International Tourism And Hospitality Management
Griffith University
Gold Coast, QLD11.2024
Skills
- Inventory Control
- Payment Processing
- Product Sales
- Customer Needs Assessment
- Customer Service
- Flexible Schedule
- Time Management
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Gourmet China On Tedder
04.2022 - Current
Office Assistant
YUUKI Real Estate
07.2021 - 02.2022
Sales Associate
Hollister
11.2020 - 03.2022
Food Service Worker
Taco Bell
12.2019 - 01.2021
Bachelor of Arts - International Tourism And Hospitality Management
Griffith University
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