Mamta Chand
IT Security Professional (Student)
Bentley
Summary
Results-driven IT professional with a Master of Commerce (Information Systems and Technology) and hands-on experience in cybersecurity, IT systems analysis, and database management. Skilled in network security, vulnerability assessment, and incident response, with expertise in tools like Wireshark, SNORT, and Nmap. Passionate about enhancing security frameworks, protecting sensitive data, and implementing IT best practices. In addition to technical expertise, highly experienced in customer service, cash handling, and team leadership. Strong ability to engage with customers, handle transactions efficiently, resolve issues, and ensure excellent service delivery. Seeking a cybersecurity or IT security analyst role while leveraging strong interpersonal and operational management skills.
Overview
8
8
years of professional experience
2025
2025
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Restaurant Manager
Petra Restaurant
07.2022 - Current
- Managed daily operations, optimized workflows, and supervised a team of 12 employees
- Implemented digital inventory and scheduling systems, reducing operational costs by 15%
- Handled customer service, conflict resolution, and complaint management, ensuring customer satisfaction and retention
- Trained staff on effective communication, upselling techniques, and customer engagement strategies
- Managed cash handling, financial reconciliation, and sales reporting, ensuring accuracy and accountability
- Built strong customer relationships, improving repeat business and positive reviews
- Ensured compliance with food safety, hygiene, and workplace safety regulations
Web Designer
Goodwill Computer Education
09.2020 - 12.2021
- Designed and maintained visually appealing and user-friendly websites for small to medium businesses
- Developed responsive front-end code using HTML, CSS, and JavaScript, ensuring cross-platform compatibility
- Conducted website performance optimizations, improving load speeds by 20%
- Ensured websites adhered to best security practices to protect against cyber threats
Freelance IT Consultant
GoLife Foundation
Kathmandu, Nepal
06.2017 - 11.2017
- Provided IT consulting services, including troubleshooting, system maintenance, and security enhancements
- Conducted risk assessments and implemented system upgrades for improved security
- Documented technical reports and system configurations for operational efficiency
Education
Master of Commerce - Information Systems and Technology
Curtin University
Perth, WABachelor of Information Technology - undefined
Softwarica College of IT and E-Commerce
Skills
- Python
- SQL
- HTML
- CSS
- JavaScript
- Wireshark
- SNORT
- Nmap
- Firewalls
- VPN Configuration
- Vulnerability Assessment
- Incident Response
- Ethical Hacking
- MySQL
- Oracle
- SQL Server
- AWS
- Microsoft Azure
- Jira
- Git
- Microsoft Office Suite
- Linux (Ubuntu)
Certification
CompTIA Security+, In Progress
Timeline
Restaurant Manager
Petra Restaurant
07.2022 - Current
Web Designer
Goodwill Computer Education
09.2020 - 12.2021
Freelance IT Consultant
GoLife Foundation
06.2017 - 11.2017
Bachelor of Information Technology - undefined
Softwarica College of IT and E-Commerce
Master of Commerce - Information Systems and Technology
Curtin University
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