Mamta Rani
Melbourne,VIC
Summary
Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesperson
Palermo Perfumes
Werribee, VIC
10.2023 - Current
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Monitored inventory levels and placed orders as needed.
Sales Assistant
Tarneit Fruit & Veg
Tarneit, VIC
02.2022 - 09.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Informed customers about current promotions and discounts.
- Answered incoming telephone calls to provide store, products and services information.
Salesperson
Lovisa
Watergardens, VIC
02.2021 - 11.2021
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
Education
Bachelor of Science - Health Education
KVS Central School
Punjab, India06-2020
Skills
- Relationship Building
- Customer Relationship Building
- Customer Care
- Complaint Handling
Certification
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide First Aid
- HLTAID012 Provide first aid in education & care setting
References
References available upon request.
Timeline
Salesperson
Palermo Perfumes
10.2023 - Current
Sales Assistant
Tarneit Fruit & Veg
02.2022 - 09.2023
Salesperson
Lovisa
02.2021 - 11.2021
Bachelor of Science - Health Education
KVS Central School
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