Mana Nishioka
Summary
Experienced and customer-focused waiter with a background in Japanese restaurant service. Comfortable taking orders, assisting customers, and communicating with the kitchen to ensure smooth service. Able to multitask in a fast-paced environment while keeping a friendly and professional attitude. Reliable, punctual, and always willing to learn to improve service quality.
Overview
8
8
years of professional experience
Work History
Server and Kitchen Staff
KOYA Penticton
02.2024 - 12.2024
- Took customer orders accurately, communicated efficiently with the kitchen, and ensured timely food service.
- Provided attentive customer service, assisting guests with menu inquiries, including dietary restrictions and special requests.
- Used the POS system to process orders, manage payments, and handle transactions efficiently.
Assistant Teacher
Highlands Kids Club
03.2024 - 12.2024
- Assisted in an after-school program for children aged 5-12, creating a fun and safe environment.
- Organized engaging activities to support problem-solving and teamwork skills.
- Initiated a partnership between the kids' club and KOYA, leading to a successful monthly school lunch event that enhanced both organizations' reputations.
Server Trainer
Izakaya Hashida
02.2017 - 09.2018
- Served customers in a busy izakaya, ensuring friendly and efficient service.
- Communicated with international guests in English, assisting with menu inquiries, including vegetarian options and allergy considerations.
- Coordinated with the kitchen to ensure accurate and timely food delivery.
Practicum
Highlands Kids Club
03.2024 - Current
- After school care, with children ages 5-12
- Plan ahead creatively; lead crafts, created fun and safe environment
- Help children become more skilled in problem solving and group activities
Kids Festival event volunteering
01.2024 - Current
- Participated at the tent event playing and dancing, make bubbles with kids
Education
Cambridge English Test Certificate -
Lexis Language School
Noosa, QLD06-2024
TESOL For Children With Practicum Certificate -
Vancouver International College
Vancouver, Canada03-2024
Skills
- Customer Service & Communication – Providing friendly, professional service, assisting customers with menu inquiries, and ensuring a positive dining experience
- Teamwork & Reliability – Collaborating effectively with colleagues and kitchen staff while being a dependable and punctual team member
- Time Management & Multitasking – Managing multiple tables efficiently during peak hours while maintaining high service standards
- Health & Safety Awareness – Adhering to food safety regulations and maintaining a clean, hygienic workspace
- Order Processing & POS System – Accurately taking orders, handling transactions, and managing bills using POS systems
Languages
English
Professional Working
Japanese
Native or Bilingual
Visa Type
Working Holiday Visa
～23/03/2026
Timeline
Assistant Teacher
Highlands Kids Club
03.2024 - 12.2024
Practicum
Highlands Kids Club
03.2024 - Current
Server and Kitchen Staff
KOYA Penticton
02.2024 - 12.2024
Kids Festival event volunteering
01.2024 - Current
Server Trainer
Izakaya Hashida
02.2017 - 09.2018
Cambridge English Test Certificate -
Lexis Language School
TESOL For Children With Practicum Certificate -
Vancouver International College
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