Summary
Overview
Work History
Education
Skills
Trainingexposure
Hobbies and Interests
Specialities
References
Timeline
Generic
MANAS AGRAWAL

MANAS AGRAWAL

Weetangera,Australia

Summary

Highly skilled Trainer Assessor with relevant experience in designing and delivering training programs. Known for strong command over curriculum development, assessment planning, and learner engagement strategies. Demonstrated ability to enhance learning outcomes through innovative teaching methodologies, contributing significantly to organizational growth.

Experienced and highly talented F&B professional with over six years of hands-on experience in award-winning luxury hotels & resorts. Specialized in various F&B operations including Bar, All Day Dining, Fine Dining Restaurants, Alfresco Dining, In Room Dining, and Banqueting. Self-motivated and enthusiastic with a proven track record of success.

Overview

4
4
years of professional experience

Work History

Trainer Assessor

Mid city college
Canberra, ACT
07.2023 - Current
  • Supported learners in developing personal action plans based on individual goals and objectives.
  • Created online learning modules using multimedia technologies such as video conferencing.
  • Resolved any issues that arise during the assessment process in a timely manner.
  • Provided advice on best practices related to the teaching and learning environment.
  • Provided guidance to students regarding career options, job search techniques and study strategies.
  • Collaborated with subject matter experts to ensure curriculum content is up-to-date.
  • Conducted assessments and provided feedback to learners on their performance.

Demi Chef

Park Hyatt
Canberra, Australia
09.2020 - Current
  • Demonstrated proficiency in executing tasks as a Demi chef by consistently delivering timely and precise dishes.
  • Cultivated a cohesive and supportive work environment by promoting effective communication and cooperation.
  • Guaranteed the smooth operation of kitchen equipment by conducting regular maintenance tasks.
  • Demonstrated strong teamwork skills in achieving goals
  • Diversified menu offerings by introducing creative and unique recipes
  • Ensured compliance with food safety regulations by maintaining accurate records
  • Followed proper sanitation protocols while handling and cooking food.
  • Plated dishes according to established plating guidelines.
  • Performed regular inspections of food products to maintain freshness.
  • Trained new employees on proper cooking methods, knife handling, safety practices.

Commie Chef

Park Hyatt
Canberra, Australia
07.2020 - 09.2020
  • Ensured proper storage of food items at correct temperature according to health code standards.
  • Performed basic knife skills such as dicing, slicing, mincing vegetables.
  • Controlled usage of all products to reduce wastefulness.
  • Ensured all food was stored properly in accordance with safety regulations.
  • Adhered to established standards for product presentations, flavor profiles, and plate design set forth by Head Chef.
  • Ordered necessary supplies and equipment needed for daily tasks.
  • Monitored stock levels of ingredients and kitchen supplies.

Team Leader - Food and Beverage

Park Hyatt
Canberra, Australia
  • Conducted regular staff meetings to discuss operational issues, customer feedback, and upcoming events.
  • Ensured compliance with health codes, safety regulations, sanitation standards.
  • Supervised cleaning activities after each shift including washing dishes, utensils, cookware, sweeping floors, and mopping surfaces.
  • Organized special events such as wine tastings or cooking classes to promote products and services offered by the restaurant.
  • Prepared weekly schedules for the food and beverage team based on business needs and forecasted demand.
  • Analyzed customer feedback surveys to identify areas needing improvement in order to enhance customer experience.

Guest Service Host - Food and Beverage

Park Hyatt
Canberra, Australia
  • Performed light administrative duties such as filing documents and taking messages.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Provided customers with accurate wait times and monitored waiting list.
  • Processed payments from customers using a POS system.
  • Took reservations over phone and in person.
  • Answered telephone to provide dining information and take reservations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Guest Service Associate - Food and Beverage

Park Hyatt
Canberra, Australia
  • Worked in Promenade Cafe, Speaker’s Bar and Tea Lounge
  • Responsible for closing and opening of the outlet and maintaining the cleanliness and tidiness
  • Restocking of wines and spirits, invention of seasonal cocktails
  • Work as a section holder, taking food order and getting it delivered to the guest while keeping in mind about the high-quality services.

BUTLER

BRIJRAMA PALACE
Varanasi, India
  • Provided guidance to junior staff members regarding their duties and responsibilities.
  • Assisted with daily operations such as room service, laundry services, valet parking and concierge services.
  • Resolved customer complaints in a professional manner.
  • Conducted regular inspections of guest rooms to ensure cleanliness and safety regulations are being followed.
  • Developed training programs for new employees in order to ensure quality service standards were met.
  • Tracked employee attendance records and addressed any issues that arise from absences or tardiness.
  • Coordinated staff schedules to ensure adequate coverage for all shifts.
  • Implemented procedures to improve operational efficiency within the department.

Guest Service Associate - Food and Beverages

Hotel Hilton
Jaipur, India
  • Worked in Coffee shop, Bar and in room Dining
  • Applied basics to develop a server’s skills, -en-place, handling guest tables, and attending training sessions
  • Responsible for closing opening of the outlet
  • Worked as a Section Holder taking Food order and delivered to the guest, maintain high standard quality service
  • Responsible for keeping clean and tidy and maintain it for dispensing guest orders, restocking of wines and spirits
  • Got Promotion as a

Guest Service Associate - Food and Beverages

The Gateway Hotel Ganges
Varanasi, India
  • Direct report to the Assist Restaurant Manager opening in new outlets setup, SOPs & daily operations
  • Daily guest feedback, guest service and handling complaints
  • Conduct inventory, equipment etc
  • Preparing and conducting departmental training for team members.

Education

Master of Advanced Study - Hospitality

William Hospitality School
Burwood, NSW
09-2023

Certificate IV in Commercial Cookery - Chef Training

CBTC Canberra ACT, Australia
Canberra, ACT
12-2021

Diploma in Hospitality Management - Chef Training

CBTC Canberra ACT, Australia
Canberra, ACT

Bachelor Degree in Hotel Management & Catering Technology -

RHHI Institute of Hotel Management & Catering Technology
Annamalai University, Tamil Nada, India

Higher Secondary -

I.S.C. Board

Secondary -

I.C.S.E. Board

Skills

  • Food & Beverage and Kitchen operations
  • Setup of new F&B Outlets
  • Staffing
  • Problem solving and analytical skills
  • Excellent written and oral communication skills
  • Profit & Loss Accountability
  • Time Management
  • Pre-opening hotels & resorts
  • Menu planning
  • Inventory
  • Team Building & Motivational skills
  • Strategic Planning & Implementation
  • Coaching & Mentoring
  • Learning Management Systems
  • Excellent Communication
  • Market Research
  • Teamwork and Collaboration
  • Multitasking
  • Continuous Improvement
  • Time management abilities

Trainingexposure

  • Vocational Training, Hotel Clarks, Varanasi, India, 11/12/13, 02/03/14
  • Industrial Training, Hotel HHI, Kolkata, India, 07/29/14, 12/31/14

Hobbies and Interests

  • Listening Music
  • Playing Badminton
  • Cooking Food

Specialities

  • Food & Beverage and Kitchen operations
  • Setup of new F&B Outlets
  • Staffing
  • Problem solving and analytical skills
  • Excellent written and oral communication skills
  • Profit & Loss Accountability
  • Time Management
  • Pre-opening hotels & resorts
  • Menu planning
  • Inventory
  • Team Building & Motivational skills
  • Strategic Planning & Implementation
  • Coaching & Mentoring
  • Maintain kitchen equipment’s

References

Provided upon Request

Timeline

Trainer Assessor

Mid city college
07.2023 - Current

Demi Chef

Park Hyatt
09.2020 - Current

Commie Chef

Park Hyatt
07.2020 - 09.2020

Team Leader - Food and Beverage

Park Hyatt

Guest Service Host - Food and Beverage

Park Hyatt

Guest Service Associate - Food and Beverage

Park Hyatt

BUTLER

BRIJRAMA PALACE

Guest Service Associate - Food and Beverages

Hotel Hilton

Guest Service Associate - Food and Beverages

The Gateway Hotel Ganges

Master of Advanced Study - Hospitality

William Hospitality School

Certificate IV in Commercial Cookery - Chef Training

CBTC Canberra ACT, Australia

Diploma in Hospitality Management - Chef Training

CBTC Canberra ACT, Australia

Bachelor Degree in Hotel Management & Catering Technology -

RHHI Institute of Hotel Management & Catering Technology

Higher Secondary -

I.S.C. Board

Secondary -

I.C.S.E. Board

Similar Profiles

CREATE PROFILE
MANAS AGRAWAL