MANASHA CHUDAL
Merrylands,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Infinity Jewelers
06.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Opening and closing of store
- Banking in Retail
Customer Service Cashier
Choox
07.2022 - 04.2023
- Meeting customer needs by communicating with team members and upper management.
- Monitor orders to ensure quick, effective service.
- Promptly handle customer complaints
- Cleaned sanitized and organized dining room.
Audit Assistant
Bottlers Nepal Limited
09.2021 - 06.2022
- Assisted in office administration and client communication to help manage auditors' workload.
- Used Excel to create and manage budgets, Review of electronic employee’s timesheets and task sheets.
- Developed understanding of company audit methodology, approach and tools while working under supervision of licensed auditors. Documented and evaluated audit evidence.
- Verifying Operational done as per Policies
Customer Service
ICFC Finance
04.2021 - 08.2021
- Organizing paperwork and data entry
- Recording and Updating customer's details.
Customer Service
Cold Rock Ice Creamery
08.2017 - 02.2021
- Maintaining regular and consistent attendance and punctuality.
- Providing trainings and tips for team members
- Encouraging overall team members for better products and achievement .
Tax Intern
Prime Accounting Service
06.2020 - 11.2020
- Organized client tax documents to facilitate quick preparation of tax returns.
- Prepared various tax forms and documentation associated with tax compliance, audits and refunds.
- Interviewed clients to obtain information such as taxable income, deductibles and expenses.
- Used Xero to input and track tax information.
Education
MBA - Accounting
Central Queensland University
Sydney, NSW09.2019
BBA - Accounting And Business Management
ACE Institute of Management
Nepal 09.2016
Skills
- POS System proficiency
- Communication
- Team Player
- Positive attitude
- Self- motivated
- Fast Learner
- Problem solving
- Interpersonal Communication
- Data Entry
- Xero Software
- Multitasking Abilities
- Organization and Time Management
Volunteer
Jyotidaya C0-operative School, Educating students importance of education in their life and community.
Hunger Campaign, Fund-raising event that helped to provide meals to hungry school children.
International under Village Shreamandana Service Project, Inspiring and convincing people to cooperate for construction of school.
Timeline
Customer Service Cashier
Infinity Jewelers
06.2023 - Current
Customer Service Cashier
Choox
07.2022 - 04.2023
Audit Assistant
Bottlers Nepal Limited
09.2021 - 06.2022
Customer Service
ICFC Finance
04.2021 - 08.2021
Tax Intern
Prime Accounting Service
06.2020 - 11.2020
Customer Service
Cold Rock Ice Creamery
08.2017 - 02.2021
MBA - Accounting
Central Queensland University
BBA - Accounting And Business Management
ACE Institute of Management
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