Summary
Overview
Work History
Skills
References
Timeline
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MANATU FATU

Pemulwuy,NSW

Summary

Dynamic custom clothing consultant with a proven track record at numerous renown establishments, excelling in client consultations and fabric selection. Renowned for exceptional attention to detail and time management, ensuring timely completions and client satisfaction. Committed to delivering outstanding customer service, fostering loyalty through personalized style advice and a professional approach.

Overview

7
7
years of professional experience

Work History

Consultant & Fitter

The Bespoke Corner Tailors
Paddington, NSW
11.2023 - 04.2025
  • Scheduled appointments to address client requirements efficiently.
  • Provided expert advice on style and fabric choice based on the client's occasion, budget, and personal preference.
  • Communicating essential sartorial insights to assist clients in recognizing differences between custom and OTR suits, as well as the distinctions between offered productions.
  • Measuring clients accurately, recording all dimensions and proportions.
  • Effectively create forms and documentation to be communicated with manufacturers and tailors.
  • Conducting fittings and pinning garments for alterations.
  • Ensuring all deadlines are met, and clients are satisfied with the finished garments.

Custom Clothing Consultant

Norfords Custom Suits
Sydney, New South Wales
06.2019 - 11.2023
  • Greeting all clients so they feel welcomed and comfortable.
  • Serving clients with a customer focus and genuine intention to help them -creates customer loyalty.
  • Organising appointments to meet client needs due to flexibility as a mobile fitter.
  • Offering advice on style and current trends as well as, assembling outfits based on occasion, budget and personal preference.
  • Conveying appropriate sartorial knowledge so clients can comprehend the difference between custom and OTR suits, the details and options available as well as, the process of having their suit made.
  • Measuring clients properly; all dimensions and proportions are recorded
  • Effectively create forms and documentation to be communicated with manufacturers and tailors
  • Conducting fittings and pinning garments for alterations.
  • Ensuring all deadlines are met and clients are satisfied with the finished garments.

Assistant Manager

Peter Jackson
Various locations
11.2017 - 11.2023
  • Greeting all customers so they feel welcomed and comfortable in the store.
  • Serving customers with a customer focus and genuine intention to help them -creates customer loyalty.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Offering advice on style and current trends as well as, assembling outfits based on occasion, budget and personal preference.
  • Pinning garments for alterations
  • Communicating with the tailor to ensure perfect tailoring and deadlines are met
  • Attending to MTM consultations and ensuring the appropriate garments are created on time with satisfying results.
  • Processing returns and refunds as required in line with company procedures.
  • Handling customer complaints in a calm manner.

Skills

  • Fast Learner
  • Professional attitude
  • Excellent interpersonal skills
  • Trustworthy and Reliable
  • Attention to detail
  • Time management skills
  • Fitting clients and alteration services
  • Client consultation
  • Fabric selection
  • Customer service

References

References available upon request.

Timeline

Consultant & Fitter

The Bespoke Corner Tailors
11.2023 - 04.2025

Custom Clothing Consultant

Norfords Custom Suits
06.2019 - 11.2023

Assistant Manager

Peter Jackson
11.2017 - 11.2023

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MANATU FATU