Mandeep Kaur
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Staff
Signature Indian Cuisine
- Managing Reception
- Receiving and confirming walk-in, telephonic and online reservations
- Payment handling using cash register and eftpos
- Providing professional customer service to the guests
- Accepting orders and informing relevant staff about food and beverage requests
- Working effectively in a fast-paced environment through multitasking and serving on several tables at once
Retail Assistant
IGA Grocery Store
- Packaging items in secure bags to ensure customers can transport their purchases safely
- Exceed the average bagging time per customer by approximately one minute and 30 seconds for each transaction
- Greet customers when they enter the checkout line and encourage them to visit the store again
- Answer customer questions about products and store policies
- Replace damaged products with new items before customers checkout to make sure they receive the highest quality groceries
PCW and Cook
ACH Residential House
06.2023 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Personal Care Worker (Volunteer)
All Care Aged Care- The Vales
03.2023 - 04.2023
- Providing assistance to residents with maintaining personal hygiene by bathing, brushing their hair and teeth or applying skincare
- Performing routine cleaning living spaces and bed making
- Helping residents with physical activities
- Provide first aid as needed for minor injuries
- Feeding and delivering meals
Education
Diploma of community services -
Signet Institute Adelaide
12.2023
Certificate III in Individual Support Ageing and Disability -
APT Training College
01.2023
Master's of Arts in Political Science -
Mahatma Jyotiba Phule Rohilkhand University
01.2015
Diploma of Education - Certificate 4 Kitchen Management
Durban International College
Adelaide, SA08.2023
Bachlers of Arts -
Mahatma Jyotiba Phule Rohilkhand University
01.2012
Skills
- Ability to learn and grow fast
- Good Communication & Interpersonal skills
- Ability to work autonomously as well as in a team environment
- Customer centric approach
- Effective problem solving
- Supportive, collaborative and a good team player
- Food presentation
- Table setting
Certification
- Current police check
- Senior First aid
- Manual handling
- Hand hygiene certificates
Attributes
- A self driven individual with good interpersonal skills, ability to foster and maintain positive professional relationships with customers, their families and colleagues at all organisational levels.
- Self motivated, organised and methodical with a disciplined work ethic
- Willing to continually up-date skills and knowledge.
- Co-operative and supportive in team environments, requiring minimum instruction to learn new skills.
References
- Manpreet Kaur, Kitchen Hand and Cook, All Care Aged Care- The Vales, 0423667001
- Davender Kaur, Personal Care Worker, All Care Aged Care- The Vales, 0468403365
Timeline
PCW and Cook
ACH Residential House
06.2023 - Current
Personal Care Worker (Volunteer)
All Care Aged Care- The Vales
03.2023 - 04.2023
Front of House Staff
Signature Indian Cuisine
Retail Assistant
IGA Grocery Store
Diploma of community services -
Signet Institute Adelaide
Certificate III in Individual Support Ageing and Disability -
APT Training College
Master's of Arts in Political Science -
Mahatma Jyotiba Phule Rohilkhand University
Diploma of Education - Certificate 4 Kitchen Management
Durban International College
Bachlers of Arts -
Mahatma Jyotiba Phule Rohilkhand University
- Current police check
- Senior First aid
- Manual handling
- Hand hygiene certificates
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