Summary
Overview
Work History
Education
Skills
Workingrights
Timeline
CustomerServiceRepresentative
Mandeep Kaur

Mandeep Kaur

Kitchener ,Ontario

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level role. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Tim Hortons
05.2023 - Current
  • Remain knowledgeable and up-to-date about menu offerings and promotions.
  • Prepare food and drinks properly.
  • Successfully complete 8-hour shifts, standing and moving for extended periods of time.
  • Adhere to all food safety regulations.
  • Enthusiastically collaborate with other team members to meet goals and promote the company brand.
  • Handle miscellaneous tasks as needed to support the team's goals.
  • Provided fast and courteous customer service at the check-out window.
  • Maintained a clean and sanitary workspace at all times.

WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE

Kuehne Nagel
08.2022 - 04.2023
  • Examine records and inform customers of shipping dates, anticipated delays, and any additional information needed.
  • Promptly respond to emails and customer inquiries, troubleshoot issues, and follow up quickly.
  • Enter orders into an automated system.
  • Compile, sort, and verify records for accuracy, file documents and reports.
  • Embrace and model a culture of belonging in a diverse workforce where all associates feel safe, valued, and included.
  • Confer with various departments and carrier personnel to expedite or trace missing or delayed shipments; compile statistics and prepare various reports.
  • Sign in Drivers with the correct documentation.
  • Gather and assess data and quantify results to ensure accurate and complete information.
  • Create and provide internal and external distribution center reports.

Order Picker

Indecca
01.2022 - 07.2022
  • Helped with picking and packing, pallet building, and heavy

assembly.

  • Unloaded inbound shipments and safely moved products to

storage locations.

  • Moved product from staging or storage areas into outbound

trucks and trailers.

  • Reported damaged products or safety hazards observed to

immediate supervisor.

  • Loaded customer orders onto delivery area in a timely

manners.

  • Receive order from electronic device and worked in a faced pass manner.
  • Operated equipment such as double pallet electric jack.

Education

MANAGEMENT IN BUSINESS - Business Management

CONESTOGA COLLEGE
KITCHENER , ON
08.2024

Skills

Office Administration

Workingrights

Currently hold Full time working rights in Canada as per immigration law.

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Tim Hortons
05.2023 - Current

WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE

Kuehne Nagel
08.2022 - 04.2023

Order Picker

Indecca
01.2022 - 07.2022

MANAGEMENT IN BUSINESS - Business Management

CONESTOGA COLLEGE
Mandeep Kaur