Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MANDEEP KAUR

MANDEEP KAUR

Hammond Park,WA

Summary

Proven leader and efficient multitasker, adept in inventory management and customer service, honed at Miniso. Excelled in staff supervision, enhancing store operations, and driving sales strategies. Demonstrated ability to maintain high standards of store appearance and functionality, showcasing a blend of operational mastery and interpersonal finesse.

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Supervisor (Full Time )

Miniso
09.2022 - 10.2023

• Managing customer inquiries, addressing complaints, and resolving issues related to goods

and services.

• Planning and preparing work schedules and assigning tasks to team members to ensure

smooth operations.

• Interviewing, hiring, training, evaluating, and mentoring staff , and resolving any staffrelated

concerns or grievances.

• Instructing staff on handling complex and challenging sales procedures effectively

• Assisting customers with product selection, processing transactions efficiently and ensuring

merchandise was displayed attractively in accordance with visual merchandising criteria.

• Examining returned goods and determining the appropriate course of action.

• Assisting with opening and closing procedures to ensure the store was ready for daily

operations or secured at the end of the day.

Throughout her time with us, Mandeep consistently exhibited strong organizational skills, leadership

Store Supervisor (Casual )

Miniso
10.2023 - 11.2024
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.

Cook

The Ettamogah Hotel
11.2021 - 04.2022

Cook

The Ettamogah , sydney , new south wales

Coordinated with chefs to ensure timely delivery of meals from kitchen to dining areas.

Maintained cleanliness of kitchen area, including fryers and other equipment.

Preparing burger using burger bench top

Preparing salads accordance with dietary requirement

Cook

Soul Burger
07.2021 - 11.2021

Cooked food according to recipes set by establishment.

Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.

Supervised team members in the kitchen; delegating tasks, providing guidance, training staff.

Handled cash transactions efficiently

ensuring accuracy when processing payments from customers.

Customer Service Representative

Fish N Chix
11.2019 - 06.2021

aintained cleanliness and organization of kitchen equipment, appliances, and utensils.

Handling cash register ,taking orders ,serving orders

Preparing food on grill,fryer and preparing salad

Handling opening and closing and whole day service

Cooked food according to recipes set by establishment.

Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.

Education

Diploma In Hospitality Management - Cookery

Western Sydney College
Sydney, NSW
03.2023

Skills

  • Inventory management
  • Customer service
  • Staff supervision
  • Multitasking and organization
  • Store opening and closing
  • Sales strategies
  • Operations management
  • Store maintenance
  • Documentation and reporting

Certification

.Certificate IV in commercial cookery

.Diploma in coomercial cookery

.RSA

.First Aid

Timeline

Store Supervisor (Casual )

Miniso
10.2023 - 11.2024

Store Supervisor (Full Time )

Miniso
09.2022 - 10.2023

Cook

The Ettamogah Hotel
11.2021 - 04.2022

Cook

Soul Burger
07.2021 - 11.2021

Customer Service Representative

Fish N Chix
11.2019 - 06.2021

Diploma In Hospitality Management - Cookery

Western Sydney College
MANDEEP KAUR