Professional network engineer with robust background in designing, implementing, and managing network systems. Known for ensuring optimal performance, reliability, and security of network infrastructure. Strong focus on team collaboration and adaptability, meeting evolving needs of dynamic environments. Skilled in network troubleshooting, configuration, and optimization, with keen ability to achieve impactful results. Network engineering professional prepared to contribute effectively. Known for expertise in designing and managing robust network systems, ensuring seamless connectivity. Valued team collaborator who adapts to changing needs and consistently delivers results. Proficient in network troubleshooting, configuration, and security protocols.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Associate Network Engineer
Datacom
10.2022 - Current
Recommended network security standards and upgrades to management.
Responsible for supporting day to day network activities of Transport for New South Wales(TfNSW) Network, BAU tasks such as Incident management and requests in multi-vendor network environments including Cisco, Fortinet, Checkpoint and Palo Alto.
Troubleshoot complex multi-vendor network service provider issues , like to fix the WAP , access devices , Kronos issue , server issue for the users at site.
Attend to incidents and request tickets via the IT Management System to required service level targets - Use of Cherwell ticketing system and ServiceNow.
Provide networking support for Government departments and Commercial customers across Australia.
Provided detailed network diagrams and procedural guidelines.
Use different types of platforms, Wireless Network Management tools and software to monitor and support customer networks like, Spectrum, Infoblox, DNAC, ISE, SDWAN.
Perform daily tasks and Health checks as per the company procedures and guidelines.
Maintain Network related documentation and Knowledge article creation.
Provide Network Performance reports.
Reviewing and troubleshooting network Device that are offline or need RMA , High utilization alerts, and security related issues for the device.
Do the configuration of Cisco devices and install that at site.
Configuring and installing WAP at site , and confirm it get registered and joined to the controller.
Supervisor and Checkout Operator
IGA Supa
08.2021 - 04.2023
Operated and closed out drawers with high accuracy to maintain balanced registers.
Checked electronic wire transfers to verify accuracy and protect store and customer interests.
Answered incoming calls to offer information and direct individuals to correct personnel.
Worked closely with shift manager to solve problems and handle customer concerns.
Managed staffing levels to provide optimal support for cash register operations.
Processed customer refunds and exchanges according to established guidelines.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Monitored workflow to improve employee time management and increase productivity.
Senior Secondary Teacher
Army Public School
04.2017 - 09.2019
Fostered positive and pleasant classroom culture while maintaining learning development goals.
Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
Administered standardized tests in accordance with testing programs.
Assessed and improved lesson plans through implementation and experimentation.
Utilized organized, methodical and technical approach to teaching concepts.
Organized laboratory activities, prepared lectures and design experiments for optimum learning.
Addressed consistent behavior problems with students, parents and senior staff.
Delivered audio-visual presentations on various platforms to cater to different learning styles.
Developed communicative relationships with students and parents to support learning.
Worked collaboratively with school administrators to implement intellectually challenging visual arts program that provided creative outlet for students.
Distributed and collected classroom materials such as worksheets, quizzes and tests.
Education
Masters Of Information And Technology - Networking And Cybersecurity
Service Delivery Manager – Onsite Solutions Group (Major Accounts) at DatacomService Delivery Manager – Onsite Solutions Group (Major Accounts) at Datacom