Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mandeep Kaur

Summary

Dynamic supervisor with a proven track record at Cafe 63, excelling in staff management and customer service. Skilled in training and mentoring, I foster a motivated team environment while ensuring exceptional service. Recognized for resolving customer complaints swiftly, enhancing satisfaction and loyalty in a fast-paced setting.

Overview

5
5
years of professional experience

Work History

Supervisor

Cafe 63
05.2023 - 01.2025
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Barista

Cafe 63
02.2020 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Diploma Of Hospitality - Hospitality And Tourism Management

VACTS
Melbourne, VIC
03.2020

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation

Languages

English
Full Professional

Timeline

Supervisor

Cafe 63
05.2023 - 01.2025

Barista

Cafe 63
02.2020 - 01.2025

Diploma Of Hospitality - Hospitality And Tourism Management

VACTS

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Mandeep Kaur