MANDEEP KAUR
Tiwi,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Advisor
Smart point Reliance
India
02.2024 - 07.2024
- Analyzed competitor data to develop competitive pricing strategies.
- Performed cold calling to generate leads for prospective clients.
- Identified customer needs and tailored solutions accordingly.
- Generated monthly reports outlining sales performance metrics.
- Resolved customer complaints in a timely manner.
- Coordinated with logistics department to ensure timely delivery of goods.
- Developed marketing campaigns for new or existing products.
- Created presentations demonstrating the value proposition of products and services.
- Developed relationships with new and existing clients through contact management systems.
- Conducted market research to identify trends and opportunities for growth.
- Followed up with customers post-sale for feedback on product satisfaction.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Assisted in the preparation of promotional materials and displays.
Burger king
, India
10.2024 - 06.2025
- Provided friendly, fast and good customer service on regular basis.
- Effectively handled cash for my manager on weekly basis.
- Multi-tasking of food preparation for my team.
- Confidently served the customers with precision on weekly basis.
- Maintained clean outlet during shifts.
- Suggested products to customers.
- Handled cash accurately.
- Managed multiple customers at once.
- Resolved customers problems precisely.
- Maintained clean environment at store.
Housekeeping Supervisor
Noor Mahal Resort
India
09.2023 - 01.2024
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
- Implemented cost-saving measures to reduce operational costs without compromising quality standards.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Responded promptly to maintenance requests from guests or staff members.
- Created and implemented daily cleaning schedules for staff members.
- Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Established effective communication between team members in order to foster a positive work environment.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
Education
Bachelor of Health science -
CHARLES DARWIN UNIVERSITY
01.2028
12 grade -
TAGORE PUBLIC SCHOOL
India01.2024
Skills
- Multi tasking
- Customer service
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Adaptability
- Patience and Empathy
- Data analysis
- Sales strategies
- Team collaboration
- Data entry
- Training & Development
- Written communication
- Computer skills
- Microsoft office
- Public speaking
- Organizational skills
- Active listening
References
Asa Rewar, Director of Topend Car Care, 0422038773, Arewar@hotmail.com
Languages
- English
- Hindi
- Punjabi
Timeline
Burger king
10.2024 - 06.2025
Sales Advisor
Smart point Reliance
02.2024 - 07.2024
Housekeeping Supervisor
Noor Mahal Resort
09.2023 - 01.2024
Bachelor of Health science -
CHARLES DARWIN UNIVERSITY
12 grade -
TAGORE PUBLIC SCHOOL