MANDEEP KAUR
Perth
Summary
Proactive and personable aspiring Retail & fast food restaurant team member. Collaborative, team player who strongly believes that the customer should always come first. An influential team leader who earns trust through exceptional interpersonal. communication, and relationship-building skills. Takes ownership for achieving goals and follows through diligently
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Reject shop
Girrawheen
05.2023 - Current
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled customer complaints with professionalism and empathy to ensure satisfaction.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Trained new staff on cash handling procedures and customer service protocols.
- Managed returns and exchanges according to store policies and procedures.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Balanced cash drawers at the end of each shift.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Checkout Operator
IGA Supermarket
12.2022 - 01.2026
- Maintained clean and organized checkout area to enhance shopping experience.
- Provided assistance to customers with product selection queries.
- Operated cash register efficiently during high-volume customer transactions.
- Managed customer inquiries and resolved issues with professionalism and courtesy.
- Processed various payment methods, ensuring accuracy and compliance with procedures.
- Assisted in training new checkout staff on operational procedures and customer service.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Followed store policies regarding returns, refunds, discounts.
- Performed opening and closing procedures for store registers as required.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Hospitality Management -
Global College Australia
Perth City, WaSkills
- Time Management
- Punctual
- Multitasking
- Ability to work under pressure
- Team Building
- Problem Solving
- Fast learner
- Point of sale systems
- Customer service
Certification
- Certificate-3 in Commercial cookery
- Certificate-4 in Hospitality management
- Certificate in food hygiene and food safety
Timeline
Customer Service Cashier
Reject shop
05.2023 - Current
Checkout Operator
IGA Supermarket
12.2022 - 01.2026
Bachelor of Hospitality Management -
Global College Australia