Mandeep Kaur
Weir Views,VIC
Summary
- Resourceful Club Manager known for highly productive and efficient task completion. Skilled in event planning, team leadership, and budget management. Excel at communication, problem-solving, and adaptability to ensure seamless club operations and member satisfaction. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Club Manager
Jetts fitness
Cobblebank, VIC
01.2023 - Current
- Conducted regular inspections of facilities to ensure cleanliness standards were met.
- Facilitated communication between departments regarding scheduling changes or staffing needs.
- Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
- Organized promotional events to attract new members and retain existing ones.
- Provided excellent customer service by promptly responding to inquiries from members.
Crew Trainer
McDonald's
Sunbury, VIC
06.2022 - 01.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Assisted management in developing strategies to improve customer service standards.
Lawyer
Punjab And Haryana High Court
Chandigarh , Chandigarh
01.2016 - 04.2022
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Drafted agreements, contracts and other legal documents for Type company.
- Negotiated with opposing groups or individuals to reach resolutions, avoid litigation and accomplish goals of clients.
- Advised clients to settle cases in lieu of protracted litigation.
Education
Certificate III & IV And Diploma in Hospitality And Management - Hospitality Administration And Management
Gen Institute Pty Ltd
Melbourne02-2025
Graduate Certificate - Criminology
University of Melbourne
Melbourne, VIC10-2022
Bachelor Of Law - Law
Panjab University
Chandigarh 08-2015
Skills
- Drafting Motions and Disclosures
- Court hearing
- Customer service
- Conflict resolution
- Team building
- Event organization
- Staff training
- Business operations monitoring
- Financial reporting
- Promotions management
- Membership growth
- Team motivation
- Customer service leadership
- Prospect relations
- Decision-making
- Effective communication
- Vendor relations
- Multitasking
- Promotional campaigns
- Event planning
Timeline
Club Manager
Jetts fitness
01.2023 - Current
Crew Trainer
McDonald's
06.2022 - 01.2023
Lawyer
Punjab And Haryana High Court
01.2016 - 04.2022
Certificate III & IV And Diploma in Hospitality And Management - Hospitality Administration And Management
Gen Institute Pty Ltd
Graduate Certificate - Criminology
University of Melbourne
Bachelor Of Law - Law
Panjab University