Mandeep Singh
Piara Waters,Western Australia
Summary
Dynamic professional with extensive experience as a Truck Contractor at Startrack, excelling in project management and customer service. Proven ability to implement safety protocols, enhancing workplace safety and reducing incidents. Skilled in time management and problem-solving, consistently delivering projects on time and within budget while ensuring client satisfaction.
Overview
7
7
years of professional experience
Work History
Truck Contractor
Startrack
Perth, WA
02.2023 - Current
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
Store Manager
7 Eleven Store
Sydney, NSW
03.2018 - 01.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
Hospitality Management - Commercial Cookery
University of Southern Queensland
Surry Hills, NSW01.2020
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Schedule management
- Scheduling and planning
- Quality control
Languages
English
Full Professional
Timeline
Truck Contractor
Startrack
02.2023 - Current
Store Manager
7 Eleven Store
03.2018 - 01.2023
Hospitality Management - Commercial Cookery
University of Southern Queensland