Mandeep Kaur Kaur
Takanini
Summary
Goal-oriented Sales Service Representative equipped with strong customer relations and inventory management skills. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit.
Overview
4
4
years of professional experience
Work History
Customer service
New world New Lynn
- Cash handling
- McDonald’s Greenlane
- Customer Service
- General cleaning duties
- Other duties
- New World Te puke
- Checkout operator
- Cash handling
- General cleaning duties
packer
TREVELYAN ‘S PACK & COOL LTD
01.2015
- Reject Analysis (got promoted from grader)
- Grader
customer service
CRACKA JACK DAIRY
01.2014
- Stock tacking/, Responsibilities:
- Stock taking
- Quality control
- Quality assurance
- Health and Safety
- General cleaning duties
- Customer service
- Cash handling
- Cleaning
- Wilson Parking
- Parking Enforcement officer
- Currently employed at Hertz
- Customer service
- Cash handling
Enforcement Officer
Wilson Parking
06.2019 - 01.2021
- Worked closely with public and remained courteous and calm while defusing tense situations.
- Performed interior and exterior security patrols and checks.
- Controlled access to high-security areas, inspecting individuals, property and other vehicles.
- Worked collaboratively with control executive team on application of laws, regulations and corporate policies and controls to mitigate risk.
Customer Service Representative
Hertz Car Rental
07.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma - Business
Institute of Education
2015
School Year 9 -
Best Institute of Education
2014
Certificate in Business Administration and Computing - undefined
Youthline
2013
Year 10 - undefined
McAuley High School
2012
Skills
- RELEVANT SKILLS AND EXPERIENCE
- Excellent communication, reading and writing skills, I can put my views across confidently and
- Assist better team relationships
- Strong skills in helping others in problem solving both work and non-work situations
- Strong attention in detail and capability to help others improve their performance as I worked
- In Pack and cool ltd as Reject analysis
- Effective in delegating tasks and making sure they are done well
- Excellent Microsoft office skills
- Responsible for cash handling
- I have good customer service skills
- Call Controlling
- Good Listening Skills
- Good Judgment
- Sales and Upselling
Languages
Punjabi
Full Professional
English
Native or Bilingual
Hindi
Limited Working
Additional Information
I am New Zealand Citizen.
Referees to be discussed on phone.
Timeline
Customer Service Representative
Hertz Car Rental
07.2022 - Current
Enforcement Officer
Wilson Parking
06.2019 - 01.2021
packer
TREVELYAN ‘S PACK & COOL LTD
01.2015
customer service
CRACKA JACK DAIRY
01.2014
Customer service
New world New Lynn
Diploma - Business
Institute of Education
School Year 9 -
Best Institute of Education
Certificate in Business Administration and Computing - undefined
Youthline
Year 10 - undefined
McAuley High School
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