Summary
Overview
Work History
Education
Skills
Volunteer for Street Angels Sunshine Coast
Certification
Timeline
Generic

Mandie Hunter

Glenwood,QLD

Summary

Dynamic and dedicated professional with extensive experience in the Community Services sector. Proven ability in crisis intervention and conflict resolution , enhancing clients experiences and well-being. Skilled in fostering collaboration and maintaining professional boundaries, committed to empowering individuals through tailored support and community resources.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Parent Pathways Mentor

National Joblink Gladstone
Gladstone, QLD
08.2021 - 12.2024
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced clients performance by providing personalised guidance and support.
  • Served as role model for clients by demonstrating strong values and ethical standards.
  • Guided clients experiencing adversity in overcoming challenges and barriers and offering practical advice.

Student Wellbeing Officer

Carinity Education Gladstone
Gladstone, QLD
01.2018 - 08.2021
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities to improve the opportunities and outcomes for students
  • Served as a liaison between school administration, teachers, parents, and community resources in addressing multifaceted student needs effectively.
  • Supported emotional well-being of students through referrals to individual counselings sessions addressing personal challenges and concerns.

Family Support Worker

Real Support Services
Gladstone, QLD
05.2016 - 12.2018
  • Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
  • Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
  • Strengthened families'' resilience through crisis intervention, counselings, and referral services.
  • Developed strong rapport with clients, fostering trust necessary for effective intervention.
  • Collaborated with multidisciplinary teams to ensure the provision of holistic care for families in need.
  • Maintained accurate case documentation, ensuring timely reporting to supervisors and compliance with agency requirements.
  • Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.

Residential Youth Worker

Lifestyle Solutions
Gladstone, QLD
02.2014 - 11.2017
  • Maintained a safe living environment by enforcing house rules and addressing behavioural concerns promptly and effectively.
  • Assisted residents with daily living activities, promoting self-sufficiency and independence.
  • Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
  • Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
  • Developed strong relationships with residents, fostering trust and open communication to address personal issues.
  • Enhanced youth development by implementing individualised care plans and engaging in therapeutic activities.

Education

Diploma - Community Services And Welfare

Cooloola Institute of TAFE
Nambour, QLD
05-2007

Skills

  • Effective Collaboration and teamwork skills
  • Effective Conflict resolution and De-escalation skills
  • Strong organisational skills
  • Mental health awareness
  • Multicultural competence
  • Crisis intervention
  • Casework and Records maintenance
  • Professional boundaries
  • Suicide ASSIST Training
  • TCI Training

Volunteer for Street Angels Sunshine Coast

Volunteer for Street Angels Sunshine Coast

2008 -2009

Night Precinct Support and Assistance to keep Patrons Safe

Certification

MHFA - Mental Health First Aid Training

Current First Aid Training

Blue Card

National Police Check

Suicide ASSIST Training

DV Alert Training

TCI - Therapeutic Crisis Intervention Training

Timeline

Parent Pathways Mentor

National Joblink Gladstone
08.2021 - 12.2024

Student Wellbeing Officer

Carinity Education Gladstone
01.2018 - 08.2021

Family Support Worker

Real Support Services
05.2016 - 12.2018

Residential Youth Worker

Lifestyle Solutions
02.2014 - 11.2017

Diploma - Community Services And Welfare

Cooloola Institute of TAFE

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Mandie Hunter