Mandira Likhite

• Effectively managing entire caseload of IEA clients within an ESA and providing support to them as well as their employers within the designated Employment Region.
• Managed caseload of IEA clients within an ESA, providing support to clients and employers in designated Employment Region.
• Ensure our clients remain motivated and supported within the workplace and working closely with them to ensure the support is consistent
• Build positive and sustainable relationships with employers and other stakeholders
• Assessed client disabilities and barriers, offering guidance and coaching to help them develop skills to navigate challenges.

Received recognition for significant contributions to team objectives.

• De-escalated difficult situations while supporting clients, employers, and colleagues throughout employment tenure.
• Colleagues and staff from other sites have requested to shadow me so they can get necessary training.
• Consistently have been recognized and awarded the high achiever award through my career at WISE

• Assisted clients in workforce reduction by facilitating re-entry of affected employees into the job market, enhancing their employability.
• Cultivated relationships with clients to identify hiring needs, leading to tailored staffing solutions and increased client satisfaction.
• Conducted market research to identify industry trends and inform strategic staffing solutions for clients.
• Led initiatives to optimize talent acquisition strategies, resulting in improved placement rates across sectors.
• Enhanced job listings for visibility on various platforms, drawing in a broader pool of qualified applicants.

Took maternity leave from February 2015 to February 2016.

• Developed business strategies to approach and engage new businesses and clients.
• Attending client brief, understanding the client requirement and customising delivery methods. Using my research experience to map the market and deliver the best possible outcome.
• Conducting thorough searches while working on client requirements, candidate interviews, and reference checks, writing candidate summaries and working within the committed timeframes.
• Developed comprehensive reports to support decision-making processes for stakeholders.
  Managed project timelines, ensuring deliverables met quality standards and client expectations.
  Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

Highlighted key achievements in client acquisition and relationship building, showcasing ability to strengthen client relationships.

• Acquired steady clients through targeted outreach and relationship-building efforts, contributing to long-term business growth.
• Able to successfully deliver some challenging roles and build long term relationships with number of clients

• Set up the research arm of the Safesearch business.
• Successfully set up the research division for Safesearch
• Identifying up to date market trends & market information while undertaking research assignment.
• Using different techniques to obtain maximum market, client and candidate information.
• Making sure all the information presented to the client is up to date & qualified
• Using different techniques to obtain maximum market, client and candidate information.
• Planning and following through the headhunting and recruitment process as per clients brief.

Accomplished the successful establishment of the research division for Safesearch.

• Successfully set up the research division for Safesearch

• Attending client brief, understanding the client requirement and customizing market research depending on the client requirement.
• Identified current market trends and information to enhance research assignments.
• Prepared and presented comprehensive research reports to clients, ensuring clarity and relevance.
• Making sure all the information presented to the client is up to date & qualified.
• Well versed with all the products created and used within Boston Kennedy Market Intelligence such as Marketing Mapping, Executive Search, Salary benchmarking.
• Using and learning different techniques to obtain maximum market, client and candidate information.
• Conducted headhunting and managed recruitment process, aligning candidates with client needs.

Recognized for outstanding performance in various employee awards.

• Nominated for best employee and going above & beyond awards

• Coordinated advertisement signoffs and managed entire placement process with clients and consultants.
• Facilitated recruitment process to strengthen relationships between consultants, clients, and candidates.
• Organised and maintained database, ensuring accuracy and currency of information.
• Ensured adherence to Quality & SOX regulations.
• Organising events for clients and candidates such as boardroom lunches and dinners.

Recognized for outstanding contributions to team success.

• Handled the responsibilities of my direct manager when she was unavailable.
• Nominated twice for the Best Support - Hudson Awards in year 2009
• Contributed to the Talkback Committee by organizing events for the support teams.

• Assisted customers in selecting optimal product plans to enhance satisfaction.
• Ensured correct plan assignments for customers and resolved discrepancies promptly.
• Delivered support for back-end operations.
• Working closely with the management team to roll the new Siebel system.

Acknowledged for outstanding performance in various projects.

• Supported other teams by taking on additional responsibilities as needed.
• Participated on the work culture committee after volunteering.