Mandy Beales
Bonner,ACT
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Nominated Supervisor
MONTESSORI ACADEMY (GUNGAHLIN)
12.2020 - Current
- Programming, planning with the Early Years Learning Framework (EYLF), National Quality Framework (NQF), Parent Communication Apps Kept Me and Kindy Hub, Good communication Skills, Proficient in using Microsoft Office, Maintaining Customer, Educator confidentiality, Staff Appraisals, Professional Conversations, Inductions, Enrolments through Kidsoft, Child CRM, Parent Tours (Face to Face and Virtual), Winc, Woolworths, Resource orders and purchase requests, Maintaining Ratios, Compliance Audits, Daily Nominated Supervisor and Educator Huddles, Daily Emails, Planning in-service events, incursions, Mentoring educators and students within the environments, QIP (Quality Improvement Plan), SIP (Strategic Inclusion Plan), and RAP (Reconciliation Action Plan) from beginning, Opening and Operation of a New Service, Filing, Daily operation of service, Daily Safety, Cleaning checks, Medication, Illness, Incident reports, Allergy, Dietary, Cultural, Anaphylactic, Asthma plans, Montessori progression work cycle, Weekly Printing, Monthly Newsletters, Monthly NQS Staff Meeting, Parent Nights
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Nightfill
COLES SUPERMARKETS
08.2016 - 02.2021
- Working collaboratively with Staff, Customer Service and Assistance, OH&S Policies and Procedures followed
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Director of Service / OSCH Program
TEAMKIDS
01.2020 - 10.2020
- Programming, planning with the Early Years Learning Framework (EYLF), National Quality Framework (NQF) and My Place My Time, Implementing the program for Before School Care (BSC) and After School Care (ASC), Allocating educators to Zones and Experiences, Overseeing duties list and checklists are completed daily for each session, Menu Planning, Meal Preparations, Excursion / Incursion Planning and Implementation, Computer Programs – including Fully Booked, Employment Hero, Sharepoint, Trello, Enriching Displays, Liaising with School Principal, Teachers, Educators, Area Manager, HR, Families, Customer Service and Community, Implementing a Strategic Inclusion Plan (SIP), Approving Timesheets / Leave Request Forms, Rostering for B & A and Vacation Care (VAC), Maintaining Ratios, Children’s Medical Records – Asthma, Anaphylaxis, Allergy Plans and Medication, DOS Meetings and PD Days, Implementing Supervision Plans, Daily Emails, Compliance Checks, Evacuation and Lock Down Drills, Cleaning and Maintenance, Daily Session, Weekly, Termly and Monthly Reflections, Educator Performance Reviews, Educator Underperformance Conversations, Filing, TeamKids Clubs – Cooking, Gardening, Music, Dance, Coding, STEM, Art Attack, Beading, Epic Games, Set Up / Pack Down Environments and Provocations, Weekly Newsletters, Educator Records
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Nominated Supervisor / Centre Director / Lead Educator
SNOW GUM EARLY CHILDHOOD LEARNING CENTRE
02.2017 - 01.2020
- Programming, planning with the Early Years Learning Framework (EYLF) and National Quality Framework (NQF), Implementing the program, Evaluating the Program, Reflections and Extensions, Nappy and Toileting Routines, Individual Children’s Learning Stories / Portfolios (via Storypark), Individual Milestone Mid Year Reports, Liasing with Parents, Staff and Community, Supervision of children, Provide a high quality service and learning environment within the NQF, Ahear and abide by policies, procedures and implement into daily practice, Work collaboratively with staff, parents and management, Storytime, Mealtimes, Cleaning, Mentoring other educators within the centre, Weekly Rosters, Audits, Compliance Checks, Statements / Parent and Family Accounts - QikKids, Knowledge of Storypark, Quality Improvement Plan (QIP) via ACECQA and System 7, Monthly Newsletters, Meeting Minutes, Agenda, Events, Menu Planning, Policy Reviews, Emails – Professional Communication Skills, Payroll, Educator Mediation, Parent Meetings, Summative Assessments, Filing, Medication, Incident Reports Register, Professional Development / Educator Trainings Organized, Ratio Checks, Excursions and Risk Assessments, Day to Day running of the Centre
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
FDC Educator
01.2014 - 01.2017
- Liasing with Parents, Communities @ Work, Centrelink, Communicating with CCB & CCR Unit, Supervision of children, Individual Children’s Learning Stories / Portfolios, Building and maintaining good relationships with children and their families, Manage accounts, Programming, planning with the Early Years Learning Framework (EYLF), Implementing the program, Managing and preparing mealtimes, Nappy and Toilet Routines, Storytime, Maintain Attendance, Illness, Accident, Medication Records, Work effectively as a small business operator, Ahear and abide by policies, procedures and implement into daily practice, Provide a high quality service and learning environment within the NQF, Summative Assessments, Implementing and managing Lock Down and Fire Evacuation Procedures, Maintain accurate attendance, illness, medication, accident records
Team Leader / Assistant Director
Nicholls Early Childhood Centre
07.2001 - 01.2014
- Manage accounts, Customer service, Managing other staff throughout the day, Maintaining day to day business, Invoicing, Rosters, Supervision of children between ages 6 weeks – school age, Communication with Parents / Families, Programming, planning with the Early Years Learning Framework (EYLF), Implementing the program, Managing other educators within the room, Building and maintaining good relationships with children and their families, Working with the government preschool located next door, Mentoring other educators within the centre
Nanny
Rob And Viviaan
07.2000 - 03.2001
- Changing nappies using the correct procedure, Supervision of 2 children (2 years and from Birth), Household duties – Ironing, Washing, Cooking, Driving older child to Childcare, Answering phone, taking messages
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
Education
Children's Services
East Gippsland Institute of TAFE
Sale, VIC02.2020
Skills
- Inventory Control
- Process Improvement
- Strategic Planning
- Schedule Development
- Operations Management
- Data Analytics
- Staff Management
- Training and Mentoring
- Policy Enforcement
- Business Administration
- Financial Management
- Contract Management
- Problem Solving
- Critical Thinking
- Performance Evaluation
- Effective Communication
- Customer Service
- Leadership Abilities
- Team Building
- Employee Motivation
- Conflict Resolution
- Budget Management
- Time Management
- Audit Reporting
Education Training
- Sale High School – Higher School Certificate
- Diploma in Children’s Services
- Optimum – Brainy Babies
- Contours of Learning Training Program
- Optimum - Music for Babies
- Motivating Your Staff: From Pleading to Leading
- Basic Care of Sick Children
- Introduction to the Acqusition of Literacy Skills
- Staff Supervision, Assertive Communication and Giving Feedback
- Joy Lubway – Lets Talk About Stories (Pedagogical Documentation)
- Joy Lubway – Being Emergent with Music, Movement and Merriment
- Optimum – Some days we Speak Italian
- Cleantec – Chemical safety and handling
- ACT Professional Support Coordinator (PSC) – Team communication
- Joy Lubway – Where are we up to now?
- PSC – Survival Skills for Directors
- Employing and Managing Staff
- Policy Development
- Optimum training and development – Planning effective group times for children
- Joy Lubway – Connecting art, math’s, and science
- Joy Lubway – Connecting drama, dance, music, and literacy
- PSC – “Your environment says it all”
- Joy Lubway – A bucket full of ideas
- Kids Safe – Playground safety
- Kids at Play – Kids at play early childhood sector training
- Canberra Institute of Technology – Diploma in Children’s Services
- Succeed Consultancy – Food handling and safety
- Workwatch – Work Safety Refresher Course
- Manual Handling
- AspeCT Training – Manual tasks – childcare
- Cancer Council Australia – Generation SunSmart professional development workshop
- Protective Behaviours
- Mandatory Reporting
- Management of Asthma and Management of Anaphylaxis
- First Aid
- Duty of Care
- Introduction to QikKids
Other
- Supervisor Certificate
- Current ACT driver’s License
- Knowledge of EYLF, NQF, NQS, Quality Areas
- Working with vulnerable people check
References
- TImothy Cantrill, Nominated Supervisor / Centre Director, 0423 329 673
- Danuta Mali Premarathne, Lead Educator, Guardian Early Childhood Learning Centre – Forde, 0402 375 302
Timeline
Nominated Supervisor
MONTESSORI ACADEMY (GUNGAHLIN)
12.2020 - Current
Director of Service / OSCH Program
TEAMKIDS
01.2020 - 10.2020
Nominated Supervisor / Centre Director / Lead Educator
SNOW GUM EARLY CHILDHOOD LEARNING CENTRE
02.2017 - 01.2020
Nightfill
COLES SUPERMARKETS
08.2016 - 02.2021
FDC Educator
01.2014 - 01.2017
Team Leader / Assistant Director
Nicholls Early Childhood Centre
07.2001 - 01.2014
Nanny
Rob And Viviaan
07.2000 - 03.2001
Children's Services
East Gippsland Institute of TAFE