Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
REFERENCE - Patricia Walker
Timeline
Generic
Mandy Black

Mandy Black

Summary

K

Overview

32
32
years of professional experience
1
1
Certification

Work History

Housekeeping Role

Rovers Holiday Units
06.2008 - Current
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Childcare Assistant

Kookaurra Child Care Centre Mackay
02.1996 - Current
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Role

Slade Rock Cafe
01.1993 - Current
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Paid attention to detail while completing assignments.
  • Self-motivated, with a strong sense of personal responsibility.

Cleaner

Patricia Walker
05.2024 - 07.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.

Housekeeper

Surfside Motel
01.2024 - 05.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Receptionist/housekeeper

Water View Apartments
04.2023 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Experienced Housekeeper

Maleny Hotel
06.2022 - 12.2022
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Housekeeper

Hamilton Island
05.2020 - 05.2021
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.

Experienced Housekeeper

Big4 Holiday Parks cannonvale
05.2020 - 12.2020
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.

Experienced Housekeeper

Mango house resort
08.2019 - 04.2020
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Construction Cleaner

Amicus Daydream Island
06.2017 - 07.2018
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.

bond cleaner

Darrens bond Cleans
05.2013 - 06.2015
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Experienced Housekeeper

Beach Court Holiday Villas
05.2011 - 07.2013
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.

Pub and Function Room Cleaner

Magpies Sporting Club
06.2009 - 07.2011
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.

Cleaner and Caterer

Good Shephard Lodge Retirement Home
06.2007 - 06.2008
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.

Home Economics

Home Economics
05.2001 - 06.2005
  • Worked flexible hours across night, weekend, and holiday shifts.

Cleaner

Cleaning Company Private
07.1997 - 06.1999
  • Organized and detail-oriented with a strong work ethic.

Education

Diploma In Child Youth And Family Intervention -

Cq University
Rockhampton, QLD

Diploma of Child Care and Education -

Online Learning

RSA -

TAFE Queensland

Skills

  • Professional Housekeeping
  • Aged Care
  • Flexible Attitude
  • Customer Service
  • Thoroughness
  • Neat Personal Presentation
  • Self Motivation
  • Team Work
  • Organised
  • Willingness to Learn
  • Customer Service Process Improvement
  • Technical Support and Assistance
  • Client Relationships
  • Customer Satisfaction
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Process Transactions
  • Document and Records Management

Accomplishments

    Blue card

Certification

Qld Drivers Licence, QLD Government,Current

Personal Information

Title:

REFERENCE - Patricia Walker

PH:0408766973

Timeline

Cleaner

Patricia Walker
05.2024 - 07.2024

Housekeeper

Surfside Motel
01.2024 - 05.2024

Receptionist/housekeeper

Water View Apartments
04.2023 - 11.2023

Experienced Housekeeper

Maleny Hotel
06.2022 - 12.2022

Housekeeper

Hamilton Island
05.2020 - 05.2021

Experienced Housekeeper

Big4 Holiday Parks cannonvale
05.2020 - 12.2020

Experienced Housekeeper

Mango house resort
08.2019 - 04.2020

Construction Cleaner

Amicus Daydream Island
06.2017 - 07.2018

bond cleaner

Darrens bond Cleans
05.2013 - 06.2015

Experienced Housekeeper

Beach Court Holiday Villas
05.2011 - 07.2013

Pub and Function Room Cleaner

Magpies Sporting Club
06.2009 - 07.2011

Housekeeping Role

Rovers Holiday Units
06.2008 - Current

Cleaner and Caterer

Good Shephard Lodge Retirement Home
06.2007 - 06.2008

Home Economics

Home Economics
05.2001 - 06.2005

Cleaner

Cleaning Company Private
07.1997 - 06.1999

Childcare Assistant

Kookaurra Child Care Centre Mackay
02.1996 - Current

Customer Service Role

Slade Rock Cafe
01.1993 - Current

Diploma In Child Youth And Family Intervention -

Cq University

Diploma of Child Care and Education -

Online Learning

RSA -

TAFE Queensland

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Mandy Black