Mandy Black
Brisbane,QLD
Overview
31
31
years of professional experience
1
1
RSA
1
1
Diploma of Child Care
Work History
Housekeeper
Surfside Motel
Yeppoon, Qld
01.2024 - 05.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Experienced Housekeeper
Maleny Hotel
Maleny Sunshine Coast , Qld
06.2022 - 12.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Receptionist/housekeeper
Water View Apartments
04.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Live-in Carer
Private Client
Mackay , Qld
05.2020 - 05.2021
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Experienced Housekeeper
Big4 Holiday Parks cannonvale
Cannonvale , QLD
05.2020 - 12.2020
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
Experienced Housekeeper
Mango house resort
Jubillee Pocket , QLD
08.2019 - 04.2020
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Construction Cleaner
Amicus Daydream Island
Airlie Beach
06.2017 - 07.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
bond cleaner
Darrens bond Cleans
Airlie Beach , QLD
05.2013 - 06.2015
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Experienced Housekeeper
Beach Court Holiday Villas
Airlie Beach , Qld
05.2011 - 07.2013
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
Pub and Function Room Cleaner
Magpies Sporting Club
Glenella , 4740
06.2009 - 07.2011
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Housekeeping Role
Rovers Holiday Units
Mackay , Qld
06.2008 - Current
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cleaner and Caterer
Good Shephard Lodge Retirement Home
South mackay , QLD
06.2007 - 06.2008
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
Home Economics
Home Economics
Mackay , QLD
05.2001 - 06.2005
- Worked flexible hours across night, weekend, and holiday shifts.
Live-in Carer
Private Client
Mackay , Qld
07.1997 - Current
- Organized and detail-oriented with a strong work ethic.
Childcare Assistant
Kookaurra Child Care Centre Mackay
Andergrove , Qld
02.1996 - Current
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Role
Slade Rock Cafe
Mackay , Qld
01.1993 - Current
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
Education
Diploma In Child Youth And Family Intervention -
Cq University
Diploma of Child Care and Education -
Online Learning
RSA -
TAFE Queensland
Skills
- Professional Housekeeping
- Aged Care
- Flexible Attitude
- Customer Service
- Thoroughness
- Neat Personal Presentation
- Self Motivation
- Team Work
- Organised
- Willingness to Learn
- Customer Service Process Improvement
- Technical Support and Assistance
- Client Relationships
- Customer Satisfaction
- Understanding Customer Needs
- Issue and Complaint Resolution
- Process Transactions
- Document and Records Management
Accomplishments
Blue card
Police clearance
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Certification
Qld Drivers Licence, QLD Government, 03/29/2021
Timeline
Housekeeper
Surfside Motel
01.2024 - 05.2024
Receptionist/housekeeper
Water View Apartments
04.2023 - 11.2023
Experienced Housekeeper
Maleny Hotel
06.2022 - 12.2022
Live-in Carer
Private Client
05.2020 - 05.2021
Experienced Housekeeper
Big4 Holiday Parks cannonvale
05.2020 - 12.2020
Experienced Housekeeper
Mango house resort
08.2019 - 04.2020
Construction Cleaner
Amicus Daydream Island
06.2017 - 07.2018
bond cleaner
Darrens bond Cleans
05.2013 - 06.2015
Experienced Housekeeper
Beach Court Holiday Villas
05.2011 - 07.2013
Pub and Function Room Cleaner
Magpies Sporting Club
06.2009 - 07.2011
Housekeeping Role
Rovers Holiday Units
06.2008 - Current
Cleaner and Caterer
Good Shephard Lodge Retirement Home
06.2007 - 06.2008
Home Economics
Home Economics
05.2001 - 06.2005
Live-in Carer
Private Client
07.1997 - Current
Childcare Assistant
Kookaurra Child Care Centre Mackay
02.1996 - Current
Customer Service Role
Slade Rock Cafe
01.1993 - Current
Diploma In Child Youth And Family Intervention -
Cq University
Diploma of Child Care and Education -
Online Learning
RSA -
TAFE Queensland
Similar Profiles
Mackenzie PaulinMackenzie Paulin
Line cook, Cashier at Surfside Fish & ChipsLine cook, Cashier at Surfside Fish & Chips
Hans Pratama SuhendraHans Pratama Suhendra
Baretender and Gaming Attendant at Surfside Hotels GroupBaretender and Gaming Attendant at Surfside Hotels Group
Hayley OrtizHayley Ortiz
Accounts Assistant at Surfside SupplyAccounts Assistant at Surfside Supply
Rose PhilliposRose Phillipos
Cashier at Crazy Fruits Stafford CityCashier at Crazy Fruits Stafford City
Laura FlorezLaura Florez
T-Shirt Printer at QTCOT-Shirt Printer at QTCO