Mandy Company
Caroline Springs,VIC
Summary
Dedicated support worker with strong experience supporting individuals with complex needs, including children, youth, and people with disabilities. Skilled in person-centered care, daily living support, and trauma-informed practices. Known for building rapport, encouraging independence, and ensuring client safety and well-being.
Overview
7
7
years of professional experience
Work History
Owner
Sparkle Co Cleaning Services
Melbourne , VIC
02.2025 - Current
- Provide residential and NDIS and cleaning services
- Maintain high quality service through delivery with a client first approach
- Managed team training compliance, and client safety standard
OHHC (out of Home Care) Support Work
OnCall Group
Melbourne, VIC
03.2018 - 08.2021
- Delivered individualized support to children and youth with complex trauma, disability, and behavioural challenges.
- Created and followed care and safety plans aligned with clients' needs, as well as DHHS and mental health services.
- Supported clients with transport, appointments, and community activities.
- Collaborated with carers, agencies (e.g., VACCA), and health providers to ensure holistic care.
- Ensured compliance through incident reporting, mandatory reporting, and accurate documentation.
Education
Cert IV - Child, Youth And Family Intervention
Melbourne Polytechnic
Melbourne, VIC02-2019
Cert IV - Community Service
Victoria University
Melbourne, VIC10-2018
Certificate of Attainment - Medication Administration
OnCall Group
Melbourne, VIC03-2018
Skills
- Behavioral observation and needs assessment
- Trauma-informed and strength-based practice
- Cultural awareness
- Care planning
- Incident reporting
- Communication and de-escalation skills
- Community engagement
Timeline
Owner
Sparkle Co Cleaning Services
02.2025 - Current
OHHC (out of Home Care) Support Work
OnCall Group
03.2018 - 08.2021
Cert IV - Child, Youth And Family Intervention
Melbourne Polytechnic
Cert IV - Community Service
Victoria University
Certificate of Attainment - Medication Administration
OnCall Group
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