Mandy Dwyer
Corlette
Summary
Professional with experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shop Assistant
The Lolly Bug
07.2024 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
Volunteer
Westpac Rescue Helicopter
01.2022 - Current
- Publicity Officer duties
- Social media advertising
- Assisted with special events and programs.
- Support local rescue service
- Regular fundraising tasks and duties
- Administrative support
Retail Assistant
Pacific Watercolours
02.2021 - 06.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Resolved customer complaints professionally.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
Education
Year 11
Tomaree High School
Salamander Bay, NSWCertificate III And IV Business Administration
TAFE NSW
Salamander Bay, NSW11-2022
Skills
- Customer service
- Inventory control
- Trusted with cash handling and EFTPOS
- Product knowledge
- Inventory management
- Relationship building
- Store maintenance
- Stock replenishment
- Work efficiently in a team and independently
Timeline
Shop Assistant
The Lolly Bug
07.2024 - Current
Volunteer
Westpac Rescue Helicopter
01.2022 - Current
Retail Assistant
Pacific Watercolours
02.2021 - 06.2024
Year 11
Tomaree High School
Certificate III And IV Business Administration
TAFE NSW
Similar Profiles
Sam SmithSam Smith
Retail Assistant at The Lolly BugRetail Assistant at The Lolly Bug
Jay MardigianJay Mardigian
Pick Packer at The Professors Online Lolly Shop and ConfectioneryPick Packer at The Professors Online Lolly Shop and Confectionery
Lucas DumasLucas Dumas
food truck manager at Lobster and Co / Lolly sàrlfood truck manager at Lobster and Co / Lolly sàrl
Daniel WoodsDaniel Woods
Sales Associate / Store Maitenence Manager at Beacon Lighting Port StephensSales Associate / Store Maitenence Manager at Beacon Lighting Port Stephens
Owen Lailai-SmithOwen Lailai-Smith
Supervisor at Sharkys Pizza ShackSupervisor at Sharkys Pizza Shack