MANDY FIELKE
Dernancourt,SA
Summary
Past business owner/operator of Body Fusion Healing Arts Studio with history of positioning health and wellness business for success. Provided high-quality treatments as a Remedial Massage/Spinal Flow Therapist. Managed day-to-day operations while maintaining commitment to business goals, high customer service and client wellbeing. I am hardworking and reliable with strong organizational skills in various environments. Being a motivated professional with 20years of entrepreneurial and management experience I have skillfully created and maintained professional and loyal relationships within the health and wellbeing industry. I am comfortable working independently and as a collaborative team member. December 2022 I retired from my massage business to pursue other employment. I currently work a few hours per week within my husband’s business (Raw Building Solutions) completing data entry via MYOB and other administration duties. FEB 2023 commenced as a Home support worker with Support worker co. (Casual Basis). This involves working with the elderly in their own homes creating more ease via domestic, social or transportation assistance.
Overview
35
35
years of professional experience
Work History
Business Owner/Operator
Body Fusion Healing Arts Studio
St Agnes, SA
01.2008 - 12.2022
- Developed business from ground up and established sub-lease tenants
- All operations of the business have been undertaken with great discipline and commitment to ensure the business runs smoothly and productively
- Maintained clean, safe, and well-organized work environment
- Collected detailed client information to create individualized plans to relieve pain, improve circulations, rehabilitate injuries, and increase relaxation
- Qualified in the following modalities: remedial, sports, trigger point, myofascial, Chinese cupping, lymphatic drainage, PNF stretching, pregnancy, hot stone, reconnective healing, energy healing, Spinal Flow technique
Data Entry Clerk/Bulk Cash Handler
Armaguard
Adelaide, SA
01.2000 - 01.2008
- Entered data into spreadsheets, documents, and databases, maintaining a high accuracy rate via internal computer systems
- Processed a high volume of transactions per day with exceptional accuracy
- Maintained high productivity by efficiently processing cash in a bulk format.
Banking and Finance Officer (Settlements Officer)
National Australia Bank
Adelaide, SA
01.1988 - 01.1999
- Provided value-added approach to meet customer personal financial needs by analysing and profiling customers and cross-selling financial products
- Maintained confidentiality of banking records and client information to avoid data breaches
- Processing of loan documentation and attending settlements on behalf of the bank.
Cashier/State Cashier/Foreign Teller
Education
Cert IV Massage/ Diploma Remedial Massage Certificate Reconnective Healing Level 1 and 2 -
01.2008
Cert III in Road Transport Logistics -
01.2006
Various in-house training
01.1999
High School Diploma -
01.1988
Skills
- New Business Development
- Work Planning and Prioritization
- Verbal and Written Communication
- Business Planning
- Sales Strategics
- Staff Management
- Relationship Building
- Records Organization and Management
- Budget Control
- Originality and Creativity
- Decision Making
- Hiring and Onboarding
- Quality Assurance
- Goal Setting
- Administrative Management
- Time Management
- Attention to Detail
- Data Management
- Self-Starter
- Data Input
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Customer Service
Affiliations
1st Aid Certificate & CPR | Member of Massage and Myotherapy Australia | Provider Number Remedial Massage | Public and Personal Liability Insurance | Police Clearance | Covid & Flu Vaccinations |
Computer Skills
- MYOB
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel (basic)
- Better Clinics
Timeline
Business Owner/Operator - Body Fusion Healing Arts Studio
01.2008 - 12.2022
Data Entry Clerk/Bulk Cash Handler - Armaguard
01.2000 - 01.2008
Banking and Finance Officer (Settlements Officer) - National Australia Bank
01.1988 - 01.1999
Cashier/State Cashier/Foreign Teller -
SAHEC (now Endeavour College) - Cert IV Massage/ Diploma Remedial Massage
Certificate Reconnective Healing Level 1 and 2,
Armaguard - Cert III in Road Transport Logistics,
National Australia Bank - , Various in-house training
Marden High School - High School Diploma,