Mandy Fourie

• Led a telemarketing transformation program across six Asia Pacific countries, driving operational improvements and enhancing customer engagement.
• Managed strategic planning and funding for Phases 1 and 2, ensuring alignment with business objectives.
• Contributed to revenue growth by refining best practices to optimise processes and increase efficiency.
• Collaborated with cross-functional teams to align strategies and support execution at regional and country levels.
• Engaged stakeholders and senior leadership to provide program updates and ensure transparency in communication.
• Developed and conducted training sessions and workshops for the implementation of the program.

• Team and P&L management. Delivering growth through strategic initiatives, including partner, broker and direct business .
• Developed and maintained partnerships with financial institutions, airlines, brokers, and eCommerce partners.
• Collaborated with Underwriting to meet profitability and financial targets.
• Worked with Legal and Compliance on business requirements and regulatory remediation.
• Engagement with IT development teams, ensuring alignment with marketing and compliance objectives for an optimal user experience.

• Responsible for driving top and bottom-line performance for partners within the portfolio.,
• Worked closely with underwriting, pricing and customer service teams to meet partner objectives.
• Conducted regular business reviews with partners to assess progress against goals, adjusting strategies as needed to drive success.
• Involved in the development of new business proposals and the onboarding of new partners. The scope included negotiating legal agreements to collaborating with project teams to ensure smooth integration and successful implementation.

Team, P&L and distribution responsibility.

New Business Development for Direct Marketing Partners across Asia Pacific markets