Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandy Heywood

Albion Park,NSW

Summary

I am a empathetic and dedicated CSE at Warrigal. I am hardworking and passionate about the residents within my care.I believe in working as a team to accomplish all tasks at hand. I have strong time management and communication skills, also taking great care with correct documention. I am a detailed oriented individual, happy to accept any task expected.

Overview

8
8
years of professional experience

Work History

CSE

Warrigal
09.2019 - Current
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Liaised effectively with multidisciplinary teams, ensuring comprehensive care coordination for each resident.
  • Ensured timely completion of required documentation.
  • Continually updated knowledge in aged care practices by attending professional development courses regularly.
  • Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
  • Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
  • Adhered strictly to infection control protocols.

Carer

Partner
09.2016 - 04.2018
  • Assisted with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support nutritional needs.
  • Assisted with self-administered medications.

Education

Statement of Attainment, Administer & Monitor Meds

UOW
06-2024

Cert III Individual Support ( Ageing )

Tafe
07-2019

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking Abilities

Timeline

CSE

Warrigal
09.2019 - Current

Carer

Partner
09.2016 - 04.2018

Statement of Attainment, Administer & Monitor Meds

UOW

Cert III Individual Support ( Ageing )

Tafe
Mandy Heywood