Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Amanda Lewis

Alice Springs,NT

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to working effectively unsupervised, and quickly master new skills.

Overview

19
19
years of professional experience

Work History

PDC1

Australia Post
Alice Springs, NT
11.2018 - Current
  • Resolve customer complaints related to mail and parcel deliveries in a friendly manner.
  • Resolve customer complaints related to the parcel pickup.
  • Complete day-to-day duties accurately and efficiently.
  • Overseeing the delivery of mail, packages, and parcels, ensuring that delivery routes are completed on time.
  • Train new employees on company policies and procedures.
  • Evaluate employee performance through periodic reviews and document results accordingly.
  • Responsible for coworkers' safety and well-being.
  • Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
  • Attend safety meetings as required by the company's safety program.
  • Giving directions to coworkers.

Cleaner

ST Phillps college
Alice Springs, NT
03.2010 - 03.2012
  • Check stock levels of all cleaning products regularly to ensure an adequate supply is available.
  • Stock supplies such as soap, toilet paper, and paper towels in bathrooms.
  • Sweep and mop, vacuum carpets, and dust surfaces.
  • Disinfect doorknobs, light switches, telephones, computers, desks, and other high-touch surfaces.
  • Wash the windows both inside and outside of the facility.
  • Transport rubbish bags to the designated disposal area.
  • Clean bathrooms, including toilets, sinks, bench tops, mirrors, and floor

Front End Retail Cashier

woolworths
Alice Springs, NT
11.2006 - 12.2009
  • Collaborate with team members to provide exceptional customer service experiences.
  • Resolve customer complaints in an efficient manner in accordance with company policy.
  • Verify that customers were of legal age to purchase alcohol or tobacco products.
  • Issue receipts, refunds, credits, or change due to customers.
  • Operate the cash register efficiently and accurately, and process payments by cash, check, credit card, gift card, or automatic debit.
  • Process returns and exchanges of merchandise in accordance with store policies.
  • Provide excellent customer service.
  • Help customers find specific products, answer questions, and offer product advice.
  • Train new team members in cash register operation, stock procedures, and customer services.

Education

High School Diploma -

Our Lady of The Sacred Heart College
Alice Springs, NT
03-1999

Skills

  • Customer service
  • Conflict resolution
  • Employee training
  • Performance evaluation
  • Safety compliance
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking Abilities
  • Effective communication

Affiliations

Spending time with family and friends

Enjoying time with my dog, Ace

Making soap

Making bath bombs

Listening to music

Walking

Timeline

PDC1

Australia Post
11.2018 - Current

Cleaner

ST Phillps college
03.2010 - 03.2012

Front End Retail Cashier

woolworths
11.2006 - 12.2009

High School Diploma -

Our Lady of The Sacred Heart College
Amanda Lewis