Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mandy Lipschitz

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Director

Goodman Consulting
01.2014 - Current

Founder of Talent Management consultancy providing HR services and special HR projects

Services include:

Recruitment

  • Understanding clients' requirements, source appropriate candidates, conduct interviews, management of recruitment process
  • Facilitated and administered psychometric testing
  • Recruitment roles included: CEO, CFO, HR Professionals, Blue-collar workers, BDMs
  • Learning and Development
  • Development and facilitation of training programs. Courses included: Managing People and Performance; Leadership Skills; Providing Feedback; Conflict Resolution; Team Building; Negotiation Skills; Dealing with Performance Issues

Generalist HR

  • Held CPO position on executive team
  • Industrial relations issues
  • Performance management
  • Salary benchmarking
  • Developing and driving culture and engagement

Some Clients include:

  • Mirus Group – Aged Care Consultancy; Bay Travel – Travel Management company; Metro – Government Department; WalkMe – International Software Company; KPMG – Professional Services; One51 Consulting
  • Developed strategic initiatives to enhance operational efficiency and drive organizational goals.

Associate

Maximus
02.2012 - 02.2014
  • Advise clients on aspects of HR and Leadership, including training and development programs, succession planning and workforce planning and coaching
  • Facilitation of senior leadership programs clients include: QBE; Suncorp; Estee Lauder
  • Consult to various clients included Coca Cola, QBE, Suncorp
  • Executive Coaching clients included: Caltex; ANSTO; Marsh

Executive Board Member

Mt Sinai College
05.2011 - 05.2017
  • Drive and maintain designated portfolio
  • Provide Strategic advice and decision making to the organisation
  • Adhere and advise on governance required
  • Private, Independent School in Sydney

HR, Learning and Development Manager

Maximus International
02.2007 - 02.2012
  • Internal Role (25%)
  • Involvement in Management Team including coaching and advising
  • Workforce planning and participate in recruitment and selection process
  • Contribute to management and maintenance of organisational culture
  • Review and update of HR policies and procedures
  • Organisational Development Consultancy

Consultant

Goodman Consulting
01.2002 - 01.2007

Provide Consulting and HR services to various clients


Services include:


Recruitment

  • Understanding clients' requirements, source appropriate candidates, conduct interviews, management of recruitment process
  • Facilitate and administer psychometric testing
  • Recruitment roles included: CEO, CFO, HR Professionals, Blue-collar workers, BDMs
  • Learning and Development
  • Development and facilitation of training programs. Courses included: Managing People and Performance; Leadership Skills; Providing Feedback; Conflict Resolution; Team Building; Negotiation Skills; Dealing with Performance Issues


Generalist HR

  • Industrial relations issues
  • Performance management
  • Salary benchmarking
  • Developing and driving culture and engagement


Some Clients include:

  • CanTeen – Not-for-profit; Bay Travel – Travel Management company; Metro – Government Department; WalkMe – International Software Company; KPMG – Professional Services


Human Resources Manager

Dimension Data Australia
04.2000 - 03.2002
  • HR Management for NSW staff covering all functions of HR, including:
  • Consulted to external client, Virgin Mobile on strategic and operation HR matters
  • Professional Training – developed and facilitated various management programs including recruitment and selection workshops, performance management
  • Performance Management - Developed and implemented online system. Consultation and facilitation of performance management issues
  • Career Development – counselled and helped plan professional development
  • Salary Benchmarking – market-focused to ensure that salaries were competitive
  • Graduate Programs – managed recruitment of graduates, including involvement as sponsor in various university cooperative programs. Ensured work experience programs were valuable and meaningful, Included orientation and induction
  • Developed and facilitated induction and orientation program for experienced hires
  • Employee Satisfaction Surveys – interpreted data received from surveys
  • Australia’s Best Employer – participation resulting in Second Best Employer
  • Retrenchment – managed and advised large staff retrenchment program
  • Specialist IT services and solution provider

Human Resources Specialist

Accenture (Australia)
01.1999 - 04.2000
  • Responsible for the coordination of all human resources functions
  • Day-to-day activities included:
  • Training needs, job scheduling, annual performance reviews, transfers, relocations, career development, performance appraisals and the promotion process.
  • Large global consultancy, employing more than 100,000 people. Formerly known as Andersen Consulting

Training Management Representative

Accenture (Australia)
09.1997 - 12.1998
  • Responsible for the coordination of training needs for consultants, including management of a training budget of $2 million for internal and external training courses, both local and international
  • Development and implementation of induction programs (2 week course)
  • Editor of monthly newsletter for Asia-Pacific region
  • Collaborated with cross-functional teams to enhance project delivery and client satisfaction.

Customer Service Training and Projects Officer

Truworths International
01.1995 - 05.1997
  • (VIP Services – directly managed by the Managing Director)
  • Responsibilities included staff training and development as well as management of various projects nationally
  • Identified training needs, developed and implemented training programs as well as administrated the budget. Ensured consistent standards in 220 retail outlets
  • Training programs included: Personal development and skill enhancement programs; Senior and middle management induction programs; Retail-specific programs delivered to frontline staff and store managers
  • Awarded the 1996 Managing Director’s Citation for Best Spirit, awarded for the motivational and inspirational impact I made across the company.
  • “There is a spirit that we seek to foster here at Truworths – the spirit that is professional and committed but never self-serving; warm and friendly but never overbearing. Mandy walks this spirit and epitomises all we stand and strive for at Truworths” (excerpt from the Managing Director’s speech)
  • A Blue-Chip company and a major contributor to the international Wooltru Group. At the time Truworths employed approximately 3500 people

HR Officer

Truworths International
05.1994 - 12.1994
  • This was a 6-month maternity leave position
  • Involved personnel administration and various other Human Resource functions
  • Facilitated induction process and scheduled training programs

Retail Trainee

Truworths International
08.1993 - 05.1994
  • Provided with extensive retail training
  • Project managed various projects
  • Editor of internal 20 page quarterly magazine

Senior Lecturer

Progress College
01.1993 - 12.1993
  • Lectured Economics, Business Economics, Criminology and Ethnology.
  • Responsibilities included educating within the realms of a syllabus, setting and assessing tests and preparing students for final national exams
  • Privately owned college in South Africa

Education

Honours - Economics

Bachelor of Social Science - Economics, Personnel Management, Psychology

Skills

  • Leadership qualities
  • Relationship building
  • Conflict resolution
  • Business strategies
  • Teamwork and collaboration
  • Excellent communication

Certification

  • Board Governance (Online)
  • Maximus Leadership Accreditation
  • Maximus Facilitation Accreditation
  • Certificate in Conflicts Dynamics
  • Accredited in Strengths Based Training
  • Certified in Hogan Assessments and Coaching
  • Certificate of Coaching (Australian Institute of Coaching)
  • HBDI Accredited
  • Certificate IV in Assessment and Workplace Training
  • Dimension Data Leadership Training
  • Critical Behavioural Interviewing – Recruitment Skills
  • Project Management – Australian Institute of Management
  • Steven Covey – 7 Habits of Highly Effective People

Timeline

Director

Goodman Consulting
01.2014 - Current

Associate

Maximus
02.2012 - 02.2014

Executive Board Member

Mt Sinai College
05.2011 - 05.2017

HR, Learning and Development Manager

Maximus International
02.2007 - 02.2012

Consultant

Goodman Consulting
01.2002 - 01.2007

Human Resources Manager

Dimension Data Australia
04.2000 - 03.2002

Human Resources Specialist

Accenture (Australia)
01.1999 - 04.2000

Training Management Representative

Accenture (Australia)
09.1997 - 12.1998

Customer Service Training and Projects Officer

Truworths International
01.1995 - 05.1997

HR Officer

Truworths International
05.1994 - 12.1994

Retail Trainee

Truworths International
08.1993 - 05.1994

Senior Lecturer

Progress College
01.1993 - 12.1993

Bachelor of Social Science - Economics, Personnel Management, Psychology

Honours - Economics

Mandy Lipschitz