Customer-focused professional with over 35 years in Hospitality, specializing in problem resolution and enhancing customer satisfaction. Demonstrated ability to collaborate effectively within teams, delivering memorable experiences through strong multitasking and time management skills.
Overview
1
1
year of professional experience
Work History
House Cleaner
Private
ST HELENS, Tasmania
07.2026 - Current
Cleaned homes following specific and detailed protocols and requests.
Cleaned residential spaces to maintain a healthy living environment.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
Sanitized doorknobs, light switches and other frequently touched surfaces.
Swept, mopped, vacuumed and polished floors of all types.
Organized cleaning supplies and equipment for efficient workflow.
Washed windows inside and outside as needed.
Hotel Services
Queechy Motel
ST HELENS, Tasmania
10.2025 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Food and Beverage Attendant
Ex Services Community Club
ST HELENS, Tasmania
11.2025 - 06.2026
Managed food and beverage orders efficiently during high-volume service periods.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Operated cash register and handled transactions accurately during shifts.
Maintained a positive attitude towards coworkers and customers at all times.
Maintained dining and food service areas to maximize safety and cleanliness.
Stocked bar areas with necessary supplies to ensure efficient service. stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.