Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mandy Moujalli

Melrose Park,NSW

Summary

Results-driven finance and operations leader with over 20 years of experience spanning finance, marketing, and client services. Proven track record of optimizing business performance through financial strategy, automation, vendor negotiations, and risk mitigation. Adept at leading cross-functional teams, improving cash flow, streamlining reporting, and increasing operational efficiencies. Passionate about transforming data into actionable insights to drive growth and profitability.

Overview

28
28
years of professional experience

Work History

Marketing and Promotions Manager

HD IT
06.2020 - Current
  • Executed integrated marketing campaigns enhancing brand visibility and qualified lead generation.
  • Directed cross-functional teams and managed budgets, timelines, and performance metrics.
  • Implemented project management systems to boost marketing ROI and team efficiency.

Head of Accounts and Finance

HD IT
06.2014 - Current
  • Oversaw full financial operations including reporting, payroll, compliance, and forecasting.
  • Introduced automation tools to reduce human error and increase reporting clarity.
  • Provided strategic financial insights for decision-making, resource allocation, and growth.
  • Led major vendor negotiations and risk management initiatives with measurable financial impact.

Bookkeeper (Part-Time)

Self-Employed
01.2007 - 06.2014
  • Delivered bookkeeping and financial advisory services to small businesses.
  • Implemented automation tools, increasing reporting accuracy and efficiency.
  • Enabled better financial control and planning for clients through clear insights.

Career Break – Full-Time Parenting

05.2003 - 12.2007
  • Developed transferable skills in time management, planning, and resilience.

Manager Client Services – Financial Advisers

AMP
01.2000 - 04.2003
  • Led adviser support team, improving service quality and operational workflows.
  • Spearheaded change management during system transitions with high success rate.
  • Developed team training that drove performance and customer satisfaction.

Manager Client Services – Managed Funds

Macquarie Group
01.1997 - 01.2000
  • Managed service delivery for retail and institutional fund clients.
  • Supported product launches and cross-functional strategic initiatives.
  • Used data insights to improve service efficiency and compliance adherence.

Education

Bachelor of Economics - Economics, Marketing, and Industrial Relations

The University of Sydney

Certificate IV - Accounting and Bookkeeping

TAFE NSW

Diploma of Superannuation -

ASFA (Association of Superannuation Funds of Australia)

Sales Certified -

SOPHOS

Skills

  • Financial Reporting & Forecasting
  • Budgeting & Cost Control
  • Contract Negotiation
  • Accounts Receivable & Payable
  • Marketing Strategy Execution
  • Risk Mitigation & Compliance
  • Automation & Process Improvement
  • Vendor Relationship Management
  • Performance Dashboards & KPIs
  • Client Profitability Analysis

Accomplishments

  • Accounts Receivable - Migrated all clients to direct debit, reducing AR from 60 to 30 days (services) and to 7 days (hardware).
  • Accounts Payable - Negotiated pay-on-account terms with all suppliers, increasing terms to 30 days and improving cash flow.
  • End of Month Process - Automated contract billing via vendor sync; reduced EOM from 5 days to 0.5 days and eliminated manual errors.
  • Vendor Contract Negotiation - Achieved $180K annual savings through strategic vendor re-contracting.
  • Financial Reporting - Restructured P&L, budget, and forecast reporting for clear visibility into profitability and performance.
  • Client Profitability Tracking - Developed coding for P&L and forecast reporting, enabling granular visibility into revenue streams and cost centres.
  • Cost Centre & Payroll Tracking - Overhauled structure for clearer analysis of hiring viability and departmental performance.
  • BAS Frequency - Shifted BAS lodgement from quarterly to monthly, increasing cash flow visibility.
  • Risk Mitigation - Introduced credit checks and payment automation, reducing bad debts to $0 within 6 months.
  • Vendor Relations - Built strong vendor partnerships, securing $48K p.a. in marketing event savings.
  • Client Contracts - Segmented subscription vs. managed services, improving profitability tracking and risk management.
  • Marketing Execution - Developed and led marketing strategy that boosted brand visibility and lead quality.
  • Dashboards & Reporting - Built detailed financial and performance dashboards covering profitability, utilization, and other KPIs.

Timeline

Marketing and Promotions Manager

HD IT
06.2020 - Current

Head of Accounts and Finance

HD IT
06.2014 - Current

Bookkeeper (Part-Time)

Self-Employed
01.2007 - 06.2014

Career Break – Full-Time Parenting

05.2003 - 12.2007

Manager Client Services – Financial Advisers

AMP
01.2000 - 04.2003

Manager Client Services – Managed Funds

Macquarie Group
01.1997 - 01.2000

Bachelor of Economics - Economics, Marketing, and Industrial Relations

The University of Sydney

Certificate IV - Accounting and Bookkeeping

TAFE NSW

Diploma of Superannuation -

ASFA (Association of Superannuation Funds of Australia)

Sales Certified -

SOPHOS
Mandy Moujalli