Mandy O'Connor
Zilzie,QLD
Summary
Dynamic customer service professional with extensive experience at the Department of Human Services, excelling in transaction processing and cash handling. Recognized for enhancing customer satisfaction through effective communication and conflict resolution. Proven ability to maintain composure under pressure while delivering exceptional support and fostering team collaboration.
Overview
41
41
years of professional experience
Work History
Customer Service Cashier
Department of Human Services
Tweed Heads
06.2001 - 06.2022
- Processed customer transactions accurately and efficiently at the Department of Human Services.
- Assisted clients with inquiries and provided information on services available.
- Collaborated with team members to improve customer service delivery.
Customer Service Cashier
Commonwealth B
Sydney
12.1981 - 08.1993
- Processed customer transactions accurately and efficiently at the Department of Human Services.
- Maintained cash register and handled monetary exchanges with precision.
- Collaborated with team members to improve customer service delivery.
Education
High School Diploma -
James Meehan High School
11-1980
Skills
- Transaction processing
- Cash handling
- Customer support
- Complaint resolution
- Conflict resolution
- Effective communication
- Cash handling expertise
- Customer focus
- Patience and composure
References
References available upon request.
Timeline
Customer Service Cashier
Department of Human Services
06.2001 - 06.2022
Customer Service Cashier
Commonwealth B
12.1981 - 08.1993
High School Diploma -
James Meehan High School