mandy oconnor
Zilzie ,Qld
Overview
43
43
years of professional experience
Work History
Customer Service Representative
Services Australia Centrelink
Brunswick Heads , Nsw
07.2001 - 06.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Customer Service Representative
State bank
Campbelltown , Nsw
01.1980 - 06.2001
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Customer Service Representative
Coles
Macquarie Fields , Nsw
09.1979 - 09.1980
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
High School Diploma -
James Meehan High School
Macquarie Fields 12.1980
Skills
- Account Updating
- Product Knowledge
- Call Management
- Complaint Resolution
- Courteous Demeanor
Timeline
Customer Service Representative
Services Australia Centrelink
07.2001 - 06.2022
Customer Service Representative
State bank
01.1980 - 06.2001
Customer Service Representative
Coles
09.1979 - 09.1980
High School Diploma -
James Meehan High School