Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mandy Sze

Summary

Dedicated and compassionate nurse with proven ability to provide patient care in fast-paced environment. Calm and level-headed when handling high-stress situations. Uses strong communication skills and humour to develop professional relationships with patients and families.

Overview

10
10
years of professional experience

Work History

Clinical Nurse

Royal Brisbane & Women's Hospital (8BS- Urology & Short Stay Surgical Unit)
07.2021 - Current
  • Provide expert clinical leadership in patient's assessments, care planning and practice and role model to and collaborate with the healthcare team
  • Responsible for and able to function in complex situations while providing support and direction to the healthcare team
  • Demonstrate a high level of coordination skills, clinical critical thinking, and problem-solving skills, applying theory into nursing practice in the provision of best practice
  • Utilize knowledge and critical judgment to manage the nursing model or other relevant model of care to better suit the staff skill-mix and/or patient acuity e.g
  • Individual patient allocation to team nursing
  • Involvement with ward audits such as weekly clinical audits and hand hygiene audits, organize in-services and education boards for staffs.
  • Educate patients and families to increase understanding of condition and best ways to manage.
  • Participate in quality improvement initiatives to improve patient care outcomes.
  • Respond to patient emergencies to provide prompt and correct intervention .

Acting Nurse Unit Manager

Royal Brisbane & Women's Hospital (Urology & Short Stay Surgical Ward)
02.2023 - 05.2023
  • Complete DSVFs and coordinate staffs & ward.
  • Facilitate collaboration with patients, family and other members of the health care team for a team-based approach to care planning.
  • Provide advice related to specific conditions or treatment pathways.
  • Demonstrate accountability at an advanced practice level for leadership, effective coordination.
  • Optimized staff performance through comprehensive training and development programs.
  • Streamlined nurse scheduling, ensuring adequate coverage for all shifts while minimizing overtime costs.
  • Managed budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.

Student Clinical Facilitator (SCF)

Royal Brisbane & Women's Hospital- Brisbane, QLD
01.2021 - 07.2021
  • Provide clinical facilitation for undergraduate student nurses, who are undertaking clinical practicum within the RBWH.
  • Assist students to develop knowledge, attitudes and skills necessary for practice within the clinical environment as a beginning level practitioner.
  • In consultation with the Nurse Educator and Nurse Unit Manager, promote a culture of learning in the clinical environment.
  • Practice collaboratively and provide clinical leadership within the interprofessional health care team to promote the safety, security and personal integrity of individuals and groups.

Registered Nurse

Royal Brisbane & Women's Hospital (Orthopaedic Ward & Short Stay Surgical Ward)
09.2015 - 07.2021
  • Interact and communicate with patients of all ages and ethnic backgrounds, giving quality medical care and treatment
  • Lead and support New Starter and New Grad nurses
  • Provide detailed updates and feedback to doctors and health care team related to changes in health and care plans
  • Ensuring care is customized according to patients' personal needs and medical diagnosis
  • Verify vital signs and conduct ongoing physical, neurological and pain assessments to ensure patient safety
  • Monitoring and development of nursing standards of practice within the ward.

Registered Nurse

Regis Bulimba- Brisbane, QLD
09.2014 - 01.2016
  • Provide the highest level of clinical, holistic, resident care.
  • Skillfully manage challenging residents' situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Coordination of staff across residents' entire needs.
  • Promoting a positive attitude towards care.
  • Monitor work activity to ensure all WH&S rules are followed.
  • A focus on physical, psychosocial and spiritual needs.

Registered Nurse/ Opthalmic Nurse

City Eye Center- Brisbane, QLD
08.2014 - 01.2015
  • Ophthalmologist Assistant
  • Assist in assessing patients eye conditions
  • Performing diagnostic procedures & investigations.

Assistant in Nursing

07.2014 - 09.2014
  • Maintain professionalism while applying duty of care

Education

Queensland University of Technology
Brisbane, QLD

Skills

  • Multilingual- Mandarin and Cantonese
  • Basic Life Support Resource Person & Preceptor for New Grads & New Starters
  • IV cannulation competent
  • 12 lead ECG interpretation
  • Clinical judgment, Critical thinking & Decision- Making skills
  • Time Management & Multitasking Abilities
  • VAC dressings
  • Male and Female Catheterisation, Nephrostomies cares, Bladder manual washouts and set up Continuous Bladder Irrigation

References

  • Tracey Ewald, Nurse Unit Manager, Ward 8B West, Royal Brisbane & Women’s Hospital, 3646 7764
  • Tirzah Durand, Clinical Nurse, Royal Brisbane & Women’s Hospital, 0421 522 337

Timeline

Acting Nurse Unit Manager

Royal Brisbane & Women's Hospital (Urology & Short Stay Surgical Ward)
02.2023 - 05.2023

Clinical Nurse

Royal Brisbane & Women's Hospital (8BS- Urology & Short Stay Surgical Unit)
07.2021 - Current

Student Clinical Facilitator (SCF)

Royal Brisbane & Women's Hospital- Brisbane, QLD
01.2021 - 07.2021

Registered Nurse

Royal Brisbane & Women's Hospital (Orthopaedic Ward & Short Stay Surgical Ward)
09.2015 - 07.2021

Registered Nurse

Regis Bulimba- Brisbane, QLD
09.2014 - 01.2016

Registered Nurse/ Opthalmic Nurse

City Eye Center- Brisbane, QLD
08.2014 - 01.2015

Assistant in Nursing

07.2014 - 09.2014

Queensland University of Technology

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