Dedicate Events professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am currently looking for a position that offers variety and the opportunity to develop both personally and professionally in the Event space.
Overview
26
26
years of professional experience
Work History
Director
First Table
05.2015 - Current
Launched business in 2015, and was responsible for all sales and ongoing restaurants relationships
Delivered compelling sales presentations to demonstrate expert product knowledge.
Formulated and launched marketing and promotional campaigns to maximize profits.
Managed creation of marketing materials, collateral and sales support tools.
Delegated assignments and responsibilities to department heads and supervisors.
Hired and trained new department managers to increase team oversight and productivity.
Coordinated and directed budget and financial operations to increase efficiency and maximize investments.
Signed and approved budgets for new funding and program initiatives.
Hired, trained and mentored 20 staff members to maximize productivity.
Events- BDM
Doltone House
02.2015 - 08.2018
Organized venues, budgets, guest lists, catering and event timelines.
Assessed event success and identified improvement areas through client feedback.
Met with potential clients to perform site inspections and give tours of facility, meeting rooms and large venues.
Created detailed timelines for events based on scope of work required by each department involved in process.
Designed and maintained spreadsheets documenting vendor, facility and guest information.
Maintained open and ongoing communication with clients to meet needs and expectations.
Established new customer accounts.
Leveraged cold calling, in-person visits and referrals to build leads.
Determined business development opportunities and implemented effective strategy for client acquisition.
Enhanced sales volume through skilled support to both new and inactive customers.
Event Sales Manager
Hard Rock Café, Darling Harbour
01.2014 - 01.2015
New Business Development & Account Management
Pursues new market opportunities by cold calling and networking
Accountable for all function and event budgeting from start to finish
Book all talent: Including, DJ’s, Bands and musicians
Works with head chef to select dishes for function menus
Create and revise floor plans for each event
Negotiates and secures function spaces
Meet with clients for site visits and discussion of proposals
Coordinates all aspects of events logistics
Maintaining and developing client relationships
Issuing of invoices and reconciling of all event payments
Focus on improving customer satisfaction by creating loyalty programs and follow ups
Manages multiple events simultaneously
Responsible for the organization of flier, brochures and invites for events.
Corporate Events Manager
Tilbury Hotel, Woolloomooloo
04.2012 - 12.2013
Successfully executed large-scale events up to 500 guests
Managed administrative logistics of events planning, event booking, and event promotions.
Responsible for management of brand standards
Daily and weekly reconciliation of sales / end of week / processing of payroll
Managing a team of 30 staff and 5 supervisors
Assisting daily with office administration and marketing
Manage and resolve customer complaints
Organising the food and beverage packages for functions from start to finish
Display high level of experience in event concept creation and project planning for each event
Liaise with the kitchen for timing of delivery of all function food
Lead all events within budget and quality guidelines
Marketed and publicized special events in social calendars.
Paid and settled vendors, venues, staff and contracted services.
Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
Managed administrative logistics of events planning, event booking, and event promotions.
Venue Manager
Good Group Limited
11.2008 - 04.2012
Full licensed manager of premises answering to the directors of Good Group
Supervised events from start to finish using effective crowd control methods.
Key holder responsible for opening, closing and general operations of the venue
Ensuring weekly budgets were met and consistently exceeded monthly sales targets
Hiring and training of all staff, stock-take, ordering
Oversee fortnightly stocktakes
General administration including weekly rosters, cash handling and cost control
Creating and preparing new menus and unique cocktails
Utilizing strong customer service abilities when dealing with celebrities and regular patrons
Marketing and maintaining the reputation of the venue including organizing themed events, functions and ongoing promotions.
Merchandise Manager
Blue Hawaiian Helicopter
11.2006 - 08.2008
Sourcing products and promotional material
Forecasting inventory demands and trends, and negotiating with suppliers.
Used historical and current business data to determine key buying trends and items.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Daily opening, closing and managing of all cash
Overseeing the Staff and ensuring training and knowledge where up to standard
Controlling cost, which included, all ordering, monthly stock-take and weekly payroll budgets
Divisional Operations Manager
Calvin Klein
03.1998 - 10.2006
Respected supervisor for up to 40 staff at a time
Recruiting, managing staff changes including hiring and firing and training of new & existing staff
Responsible for store renovations and openings
Annually representing Calvin Klein at the renowned national ‘Shoe Show’ in Las Vegas
Traveling with the Divisional Presidents to research marketing packages, store layout and
maintenance
Assisting in the development of the yearly operational budgets
Involved in the launch of each quarterly marketing package
Producing detailed proposals for events (e.g
Timelines, suppliers, legal obligations, staffing and
budgets)