Manea Hemara
Perth,WA
Summary
High-energy Store Manager bringing extensive experience in retail settings.Expert in enhancing store safety and streamlining operations, significantly improving customer satisfaction and workplace efficiency.Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
Stateside Sports
Rockingham, WA
11.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Enhanced workplace safety with thorough training and adherence to safety protocols.
All Rounder
JD Sports
Cockburn/Rockingham WA
05.2022 - 01.2023
- Safeguarded employee safety by enforcing workplace protocols, leading safety training sessions, and promoting a safety-conscious culture.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Team Leader
Boost Juice
Rockingham, WA
02.2022 - 07.2022
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained a clean and sanitary kitchen environment, adhering to strict food safety guidelines.
- Upheld company policies regarding food safety, sanitation, and cleanliness within the produce department.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Christmas Casual
Peter Alexander
Rockingham, WA
09.2021 - 02.2022
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
- Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
Kitchen Hand
Glenns Gourmet Meats
Rockingham, WA
06.2019 - 08.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Year 12 -
Safety Bay Senior High School
Rockingham, WA2021
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Goals and performance
- Store safety
- Safety awareness
- Team Leadership
- Verbal and written communication
Timeline
All Rounder
JD Sports
05.2022 - 01.2023
Team Leader
Boost Juice
02.2022 - 07.2022
Christmas Casual
Peter Alexander
09.2021 - 02.2022
Store Manager
Stateside Sports
11.2020 - Current
Kitchen Hand
Glenns Gourmet Meats
06.2019 - 08.2021
Year 12 -
Safety Bay Senior High School