Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Languages
References
Timeline
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Maneesh Shah

Marion,Australia

Summary

Dynamic leader with a proven track record in driving membership growth and operational efficiency at Gillespie Sports. Expertise in financial forecasting and team leadership, successfully implemented a digital platform that enhanced client engagement and maximized revenue. Focused on market expansion and delivering exceptional customer experiences. Recognized for high productivity and efficient task completion, specializing in operational strategy and financial oversight.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director

Gillespie Sports
Adelaide, Australia
06.2024 - Current
  • Drove membership growth and improved operational efficiency, which helped enhance overall member satisfaction and retention.
  • Implemented a new digital platform that streamlined bookings and increased client engagement, making it easier for members to access services.
  • Introduced 24/7 access to the facility, allowing us to monetize off-peak hours and maximize revenue potential during all times of the day.
  • Assisted in acquiring a complementary business in Darwin, which expanded our service offerings and strengthened market presence in the region.

Business Sales Representative

Retail Safari
Melbourne/Adelaide, Australia
02.2023 - 05.2024
  • Expanded the American Express merchant network through focused B2B sales efforts, which significantly increased our market reach.
  • Acquired over 300 SME clients by providing tailored market insights, helping businesses understand the value of our services.
  • Maintained 98% accuracy in CRM (Salesforce) for pipeline tracking, ensuring that team members always had up-to-date information to work from.
  • Spearheaded strategic partnerships with local businesses, which enhanced revenue streams and fostered long-lasting client relationships.

Franchise Owner

Subway
Melbourne, Australia
12.2019 - 09.2022
  • Increased revenue by 50% over three years by focusing on operational excellence, which strengthened the overall financial health of the franchise.
  • Reduced staff turnover by 30% through the implementation of improved engagement strategies, which fostered a more motivated and stable workforce.
  • Revamped customer service protocols, significantly enhancing guest satisfaction and retention, which directly contributed to increased sales and a more positive brand reputation.
  • Developed and orchestrated comprehensive training programs for staff, elevating operational efficiency and ensuring consistent quality standards across all aspects of the business.

Director

Sunrise Home Solutions
Bengaluru, India
10.2007 - 01.2018
  • Increased turnover and sales by 100% by rebranding the company’s home solutions under one iconic umbrella, which included renowned brands like Miele, Kohler, 3M, Lutron, and Hastens, drawing in a larger customer base.
  • Developed new brand strategies by introducing innovative business verticals such as Home Automation, Lighting Control Solutions, and Luxury Beds, which helped attract over 50% of new customers into the shop.
  • Led the strategy to expand our distribution network, effectively increasing the number of points of sale and directly boosting turnover as a result.
  • Represented top lifestyle and innovation brands in furniture and appliances to provide high-quality options for my clients, ensuring they had access to the best products available.
  • Transformed the showroom from a limited ‘bathroom solutions’ space into a diverse ‘Iconic Experience Centre,’ which effectively attracted a wider range of customers.
  • Trained new and existing team members on the company’s products and policies, which helped improve their confidence in assisting clients and ultimately enhanced company revenue.

Education

Civil Engineering -

Swinburne University
Melbourne, Australia
01.2002

Skills

  • Salesforce CRM
  • Financial forecasting
  • Operational efficiency
  • Marketing strategy
  • Business development
  • Team leadership
  • Stakeholder management
  • Brand strategy
  • Data-driven sales
  • Market expansion
  • Customer engagement
  • Team management

Certification

Cert IV in Building and Construction, Master Builders, 01/01/21

Personal Information

Nationality: Australian

Affiliations

  • Throwing balls in the nets
  • Packing daily lunch for the children and weekend cooking

Languages

Gujarati
Native/ Bilingual
Hindi
Professional
Kannada
Professional

References

References available upon request.

Timeline

Director

Gillespie Sports
06.2024 - Current

Business Sales Representative

Retail Safari
02.2023 - 05.2024

Franchise Owner

Subway
12.2019 - 09.2022

Director

Sunrise Home Solutions
10.2007 - 01.2018

Civil Engineering -

Swinburne University

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Maneesh Shah