MANEET (Mandy) BHASIN

Resourceful reporting analysis professional well-versed in the creation of data collection techniques and guidelines. Pursuing a role in which a resourceful nature and industry knowledge will be highly utilized.

Meticulous Reporting Analyst aiming to leverage in-depth knowledge of performance metrics analysis gained over 5 year of call center experience.

Excellent hold on product and services knowledge which allows in delivering data analytics that support informed decision-making through accessible and digestible products.

Excellent time management skills with ability to manage my time effectively, prioritize tasks, and balance multiple clients.

Strong understanding of products and service knowledge to retain customers. Take ownership and accountability for each customer interaction to ensure continued customer satisfaction.

KEY THINGS YOU SHOULD KNOW ABOUT ME…

• I tell it like it is… I’m always sensitive to the people and environment in which I operate, but when I communicate, I do so with an intent and honesty that is unambiguous and clear
• I ask a lot of questions… I need to understand before I communicate, so that what I deliver is on message and aligned to requirements. I’m full of questions and pursue answers with vigour
• I’m a stickler for quality… I am a natural collaborator and treat my work objectively. I welcome all feedback that adds to the quality of a deliverable and improves my work
• I sometimes challenge how things are “usually done”… I am a resourceful thinker and fast data analyser, so I adapt easily to changing requirements and quickly identify Continuous Improvement opportunities.

Australian

Title: Senior Sales Consultant

Available on request

• Received Shine awards 2023 for brilliance together in business development role (Medibank)
• Received multiple accolades for setting high benchmark and exceeding every KPI in cover review team (Medibank)