Summary
Skills
Work History
Education
Generic
Manelle Hourani

Manelle Hourani

New South Wales

Summary

hello and welcome to my resume. Id like to tell you a bit about myself. Im an enthusiastic professional and mother extensive experience in Disability support, administration, customer service and sales. My leadership, multi-tasking, and problem-solving skills have been sharpened through both my career and successfully balancing work and family life. I bring excellent communication skills, a friendly demeanor and a proactive attitude to every role I undertake. Now that I have that opportunity to focus on my career, Im excited to share my skills and commitment in the workplace. Currently pursuing a Diploma in Business, I am eager to contribute my diverse expertise to a dynamic team and continue to grow professionally, bringing energy, adaptability, and a drive for excellence to every oppotunity.

Skills

Customer Service & Client Support: I can successfully build trust and rapport with clients and colleagues across diverse backgrounds

Team Collaboration & Leadership: I work harmoniously with diverse teams to achieve desired goals

Problem Solving & Initiative: I take proactive steps to resolve challenges and improve workplace operations

Multitasking & Time Management: I successfully balance multiple responsibilities efficiently in high-pressure environments

Administrative Support: Experienced in managing records, scheduling and handling inquires professionally

Bilingual: Fluent in English and Arabic

Work History

Disability Support Worker

ENAYA
03.2018 - 09.2020

· Delivered compassionate care tailored to individual client needs.

· Promoted independence and supported personal development.

· Collaborated with team members to ensure holistic support and compliance with care plans.

Chef’s Assistant

Hourani’s Restaurant
03.2013 - 12.2015

· Assisted with food preparation, cooking, and plating under high-pressure conditions.

· Maintained kitchen cleanliness and supported smooth operations during peak hours.

Customer Service Representative

Woolworths
03.2010 - 12.2011

· Provided exceptional customer service at checkout and on the floor.

· Handled transactions and resolved customer inquiries efficiently.

· Trained new team members in standard procedures.

Education

Diploma In Business - Business, Leadership And Managament

VERTO Training Services
Online
03-2026

Certificate IV In Business - Business, Management And Leadership

VERTO Training
Online
03-2025

Diploma of Arts - Social Sciences

Sydney Institute Of Business And Technology
Macquarie Park, NSW Macquarie University Campus
12-2013
Manelle Hourani